Jobs
Rimini Street
Sr. Support Engineer, EBS
Rimini Street is hiring a Senior Support Engineer for its EBS team. This role involves working with enterprise software and providing technical support to clients. The ideal candidate will have experience with Oracle EBS and be able to work remotely. The Senior Support Engineer will be part of a team that provides 24/7 support to clients, resolving technical issues and ensuring high levels of customer satisfaction. The role requires strong technical skills, as well as excellent communication and problem-solving abilities. The company is looking for someone who is self-motivated and able to work independently, with a strong focus on delivering high-quality results. The Senior Support Engineer will have the opportunity to work with a variety of clients and technologies, and will be supported by a team of experienced engineers. Responsibilities - Provide technical support to clients via phone, email, and other channels - Resolve complex technical issues with Oracle EBS - Collaborate with other teams to resolve customer issues - Develop and maintain technical documentation - Participate in knowledge-sharing activities to improve team expertise - Work with clients to understand their technical requirements and provide solutions - Develop and deliver technical presentations to clients - Participate in ongoing training and professional development to maintain technical expertise Requirements & Qualifications - 5+ years of experience with Oracle EBS - Strong technical skills in Oracle EBS, including troubleshooting and problem-solving - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong problem-solving and analytical skills - Experience with remote work and virtual teams - Bachelor's degree in Computer Science or related field Benefits - Competitive salary - Opportunity to work with a variety of clients and technologies - Collaborative and dynamic work environment - Professional development and training opportunities - Flexible work arrangements, including remote work options 2. Prepare your resume and cover letter, highlighting your relevant experience and skills. 3. Click the Apply button below to submit your application.