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FIFA — Administration logo

Jobs

FIFA — Administration

Workforce Planning & Operations Coordinator

Opportunity Overview The Administration department is hiring a Workforce Planning & Operations Coordinator to work full-time in Brazil on a fixed-term contract. This role involves supporting operational teams, preferably in event or venue environments, and contributing to a positive team environment. The ideal candidate will have experience with workforce planning, operations, or related fields, and be able to work with guidance in a structured environment. The role requires a basic to intermediate understanding of workforce planning systems, tools, and processes, as well as the ability to organize tasks and manage priorities. The candidate should also have good communication skills, both written and verbal, and be able to collaborate with team members. Experience working in multicultural and/or multinational environments is an advantage. The coordinator will work with various tools and technologies, including MS Office and project planning tools such as WeTrack and Monday.com. Fluency in English is required, and Portuguese language skills are an advantage. Responsibilities Support operational teams, preferably in event or venue environments Contribute to a positive team environment Organize tasks and manage priorities Collaborate with team members Provide good communication, both written and verbal Support problem-solving and coordination activities Work with data and its use in workforce planning and decision-making Requirements & Qualifications Experience with exposure to workforce planning, operations, events, or related fields Basic to intermediate understanding of workforce planning systems, tools, and processes Experience supporting or assisting with operational teams General understanding of data and its use in workforce planning and decision-making Ability to organize tasks, manage priorities, and work with guidance in a structured environment Experience collaborating with team members and contributing to a positive team environment Good communication skills, both written and verbal Demonstrated adaptability and willingness to support problem-solving and coordination activities Experience working in or interacting with multicultural and/or multinational environments is an advantage Fluent in English, both written and spoken Portuguese language skills, basic to advanced, are an advantage Proficient in MS Office tools, including Word, PowerPoint, Visio, and advanced Excel Proficiency in using project planning tools such as WeTrack and Monday.com Experience with workforce system implementations is advantageous Benefits Fixed-term full-time employment Opportunity to work in a multicultural and/or multinational environment How to Apply 1. Review the job description and requirements to ensure you are a good fit for the role. 2. Prepare your application, including your resume and cover letter. 3. Click the Apply button below to submit your application.

Rolling deadline🇧🇷 Brazil
FIFA — Tournament and Venue Operations logo

Jobs

FIFA — Tournament and Venue Operations

Protocol Manager

Opportunity Overview The Protocol Manager role is based in Brazil, within the Tournament and Venue Operations department. This full-time, fixed-term position involves defining the overall Protocol strategy, including guest group segmentation and corresponding levels of Protocol services. The role requires leading the planning and delivery of Protocol services for VVIP/VIP guests and dignitaries across all official FIFA event sites. The Protocol Manager will act as the key liaison with government authorities, embassies, and official delegations before and during the tournament. The Protocol Manager will oversee interactions with high-ranking guests, ensuring compliance with Protocol standards and expectations. This includes defining and coordinating Protocol requirements across venues, such as VVIP/VIP seating, lounges, drop-off zones, and guest flows. The role also involves providing guidance and supervision to the Protocol team and coordinating with external partners and guest Protocol representatives. The ideal candidate will have a Bachelor's or Master's Degree in International Relations, Political Science, Business Management, Hospitality Management, or a related field. Specialization in protocol, diplomacy, or international organizations is an advantage. The role requires extensive experience in protocol management, government relations, or diplomatic environments, including interaction with high-level stakeholders. Responsibilities - Define the overall Protocol strategy, including guest group segmentation and corresponding levels of Protocol services - Develop and implement Protocol guidelines, policies, and decision-making frameworks - Lead the planning and delivery of Protocol services for VVIP/VIP guests and dignitaries across all official FIFA event sites - Act as the key liaison with government authorities, embassies, and official delegations before and during the tournament - Oversee interactions with high-ranking guests, ensuring compliance with Protocol standards and expectations - Define and coordinate Protocol requirements across venues, including VVIP/VIP seating, lounges, drop-off zones, and guest flows - Provide guidance and supervision to the Protocol team and coordinate with external partners and guest Protocol representatives - Oversee Protocol-related services, including seating planning, forms of address, ceremonial arrangements, and official welcoming procedures - Collaborate with FIFA Zurich and relevant functional areas to ensure alignment of Protocol services with overall Guest Operations delivery - Establish and maintain strong relationships with internal and external stakeholders - Attend site visits and inspections Requirements & Qualifications - Bachelor’s or Master’s Degree in International Relations, Political Science, Business Management, Hospitality Management, or a related field - Specialization in protocol, diplomacy, or international organizations is an advantage - Extensive experience in protocol management, government relations, or diplomatic environments, including interaction with high-level stakeholders - Relevant professional experience in protocol, guest management, or international relations, preferably within large-scale events or complex organizational environments - Proven experience working with government authorities, embassies, and official delegations - Experience in defining and implementing protocol frameworks, guidelines, and service delivery standards - Experience in planning and delivering protocol services in event environments, including on-site operations is an advantage - Ideally experience within a sport/event organisation or large-scale international project, preferably in a world-class event environment - Fluent Portuguese and English (spoken and written) with excellent communication skills - Strong stakeholder management skills, with the ability to engage effectively with high-level dignitaries and officials - High level of diplomacy and cultural awareness in handling sensitive Protocol interactions - Strong organizational and planning skills, with the ability to manage complex requirements across multiple venues - Proven problem-solving skills and ability to operate in dynamic, high-pressure environments - Strong project management skills and ability to oversee multiple workstreams - Ability to develop and implement structured guidelines and processes - Collaborative mindset with the ability to work across cross-functional teams - Advanced MS Office skills (Excel, Word, PowerPoint) - Project Management certification or equivalent experience is an advantage - Relevant certifications in protocol, diplomacy, or event management are a plus - Right to work in Brazil - Ability to re-locate to Rio de Janeiro Benefits - No benefits are specified in the source. How to Apply 1. Review the job description and requirements to ensure you meet the necessary qualifications. 2. Prepare your application, including your resume and any required supporting documents. 3. Click the Apply button below to submit your application.

Rolling deadline🇧🇷 Brazil
FIFA — Exhibitions & Heritage logo

Jobs

FIFA — Exhibitions & Heritage

Childcare Assistant at Museum in Zurich

Opportunity Overview The Museum in Zurich is hiring a Childcare Assistant to work part-time in the Exhibitions & Heritage department, reporting to Melike Deniz. This role involves caring for children's groups during birthday parties, leading age-appropriate museum tours, and facilitating games and crafts. The assistant will also contribute to the design of programs and events, lead workshops and guided tours with school classes, and perform minor administrative tasks. The ideal candidate will have experience working with children's groups, pedagogical and didactic knowledge, and flexibility in their working hours. They should be able to work independently and as part of a team, and have excellent communication skills in German and English. The museum is looking for someone with a strong interest in working with children and a talent for dealing with them. The role is based in Zurich and requires regular and reliable willingness to work, especially on weekends and Wednesday afternoons. The assistant will also be required to work at events and trade fairs as needed, and to supervise entertainment media and report any defects or malfunctions to the supervisor. Responsibilities - Care for children's groups during birthday parties at the museum - Lead age-appropriate museum tours, games, and crafts - Contribute to the design of programs and events - Lead workshops and guided tours with school classes - Perform minor administrative tasks, such as cleaning up and material maintenance - Reorder materials as needed - Supervise entertainment media and report any defects or malfunctions to the supervisor - Serve as a contact person in case of emergencies or problems on site - Co-care for interactive stations in the museum - Work at events and trade fairs as needed Requirements & Qualifications - Experience in dealing with children's groups, such as leading children/youth clubs - Pedagogical and didactic knowledge is an advantage - Flexibility and spontaneity in the execution of tasks - Flexibility in working hours and regular and reliable willingness to work - Very good knowledge of the German language in word and writing - Good English skills - Any additional language is an advantage - Creativity towards children and reliability towards the employer - Great interest and fascination with football and its history is not explicitly required but may be beneficial in certain aspects of the role Benefits - Part-time employment in the Exhibitions & Heritage department at the Museum in Zurich How to Apply 1. Review the job description and requirements to ensure you are a good fit for the role. 2. Prepare your application materials, including your resume and a cover letter. 3. Click the Apply button below to submit your application.

Rolling deadline
Impactpool Employer logo

Jobs

Impactpool Employer

Junior Professional Officer in Programme Management at Federal Foreign

Opportunity Overview The United Nations is hiring a Junior Professional Officer in Programme Management for the Internet Governance Forum Secretariat in Geneva, Switzerland. This is a 2-year position with the possibility of extension for another year, subject to yearly review concerning priorities, availability of funds, and satisfactory performance. The Junior Professional Officer will work under the supervision of the Head of Office/Senior Programme Management Officer. The position is based in Geneva, Switzerland, and the selected candidate will be expected to provide substantive and logistical support towards preparations for and implementation of the IGF annual meetings. The role also involves supporting stakeholder engagement and providing substantive support on matters related to Internet governance. The ideal candidate should have a Master's degree in a relevant field, at least 2 years of relevant professional work experience in Internet governance related processes, and fluency in English. Knowledge of another UN official language is an advantage. Benefits - 2-year contract with possibility of extension for another year - Opportunity to work in the field of Internet Governance/Digital cooperation - Chance to apply rules and procedures of multilateral cooperation in general and multi-stakeholder processes - Opportunity to better understand Internet governance issues and draft position papers, studies, reports, and summaries - Opportunity to exchange information and capabilities with participants in the IGF Eligibility - Master’s degree in business/public administration, international relations, journalism, communication, management, computer and information science or a related field - At least 2 years of relevant professional work experience in Internet governance related processes - Fluency in English - Knowledge of issues on Information and Communication Technologies for development and current internet governance issues - Excellent editing, writing, and communication skills in the English language - Experience and strong knowledge on uses of new social media for public communication in international organizations - Experience in the use of computers and proficiency in office software packages - Good knowledge and experience in handling of web-based management systems Required Documents No specific documents are mentioned in the source. How to Apply 1. Review the requirements for the position and ensure you qualify. 2. Prepare your application, including your resume and a cover letter. 3. Submit your application directly to the Bureau for International Recruitment (BFIO) using the application form and referencing the Chiffre Nr. 2026-2-32. 3. Click the Apply button below to submit your application.

Rolling deadline
UNHCR logo

Jobs

UNHCR

Private Partnerships & Philanthropy Intern

Opportunity Overview The Private Partnerships & Philanthropy Intern position is available. This role is remote. The deadline for applications is not specified. The intern will be working with a team, but the specific details of the team and the organization are not provided. The terms of reference for this position are also not detailed. The role is likely to involve partnerships and philanthropy, but the exact nature of the work is not described. Benefits No benefits are specified. Eligibility No eligibility requirements are stated. Required Documents No required documents are mentioned. How to Apply 1. Review the terms of reference and skills required for the position. 2. Prepare an application that includes relevant education, certifications, and work experience. 3. Click the Apply button below to submit your application.

Rolling deadline
UNHCR logo

Jobs

UNHCR

Senior Supply Assistant

Opportunity Overview The United Nations High Commissioner for Refugees (UNHCR) is hiring a Senior Supply Assistant. This role provides supply support to all activities related to the supply chain function, including planning, sourcing, procurement, transport, shipping, customs clearance, warehousing, assets, and fleet management. The Senior Supply Assistant works under the supervision of a higher-level supply position and receives regular guidance and instructions from the supervisor. The incumbent may have contacts with other UNHCR offices, UN agencies, NGOs, government partners, and commercial contractors to facilitate performing the supply function. The duty of the Senior Supply Assistant is to support the management of material resources within the geographical area covered while exercising efficiency in the use of those resources. All UNHCR staff members are accountable to perform their duties as reflected in their job description, within their delegated authorities, and in line with the regulatory framework of UNHCR. The Senior Supply Assistant role is crucial in ensuring the timely and quality delivery of goods and services to persons of concern. The incumbent will be responsible for supporting supply activities, applying UNHCR's sourcing and procurement strategy, and maintaining accurate and comprehensive records on supply activities. Responsibilities - Support related supply activities to facilitate UNHCR end-to-end processes, resulting in a timely and quality delivery of goods and services to persons of concern. - Apply UNHCR's sourcing and procurement strategy when planning for the purchase of important commodities and services. - Initiate custom clearance of consignments, draft exemption requests, and liaise with local agents. - Support warehouse management and assist with planning of goods and services deliveries. - Provide information on the status of requests and the availability of items in the supply chain. - Maintain accurate and comprehensive records on supply activities and provide reports and updates periodically, and on request. - Examine purchase requests to ensure conformity and liaise with requesters. - Prepare quotation requests and tenders, produce bid-tabulations from tenders, and prepare Purchase Orders for approval. - Dispatch approved Purchase Orders and follow-up with the delivery of ordered commodities and services. - Provide information on all procurement activities within the area of responsibility. - Produce standard asset management reports and other asset information, periodically and when requested. - Maintain accurate data in all relevant business systems and compile statistical information on supply chain-related matters that will assist in decision-making. Requirements & Qualifications - 2 years of relevant experience with a High School Diploma, or 1 year of relevant work experience with a Bachelor or equivalent or higher degree. - IT-Computer Literacy is required. - PeopleSoft Supply Chain Management, Supply Planning, Customs clearance, Logistics, Warehouse Management, Asset Management, and Fleet Management skills are required. - Knowledge of English and UN working language of the duty station if not English is required. - No specific certificates or licenses are mentioned. Benefits No specific benefits are mentioned in the source. How to Apply 1. Review the job description and requirements to ensure you meet the minimum qualifications. 2. Prepare your application, including your resume and any required supporting documents. 3. Click the Apply button below to submit your application.

Rolling deadline
UNHCR logo

Jobs

UNHCR

Administrative Assistant

Opportunity Overview The United Nations High Commissioner for Refugees is hiring an Administrative Assistant to provide administrative assistance to the immediate supervisor and/or Head of the Office. The Administrative Assistant will work in an office/Division/Bureau that requires basic knowledge of administrative rules, procedures, and operational standards of a UNHCR office. The nature of certain administrative/personnel functions requires discretion and confidentiality. The incumbent will be responsible for performing duties as reflected in their job description within their delegated authorities. The Administrative Assistant will be responsible for arranging appointments/meetings, receiving visitors, maintaining hard and electronic office files and records, and drafting routine correspondence. The incumbent will also facilitate implementation of personnel administrative formalities, maintain office inventory, and assist the supervisor to monitor and record expenditure/disbursement of funds. All UNHCR staff members are accountable to perform their duties in line with the regulatory framework of UNHCR, which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies, and Administrative Instructions. Staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional, and managerial competencies and UNHCR's core values of professionalism, integrity, and respect for diversity. Responsibilities - Arrange appointments/meetings both internal and external, some involving high-ranking officials - Receive visitors, place and screen telephone calls, respond to routine requests for information, and take notes at meetings as and when required - Maintain hard and electronic office files and records, classify and code material relating to a variety of topics - Receive, review, sort, and distribute all incoming and outgoing correspondence, office pouch, and material, highlight priority items, and attach necessary background information - Maintain a follow-up system - May be required to maintain/update confidential files - Draft routine correspondence, memoranda, and reports, format more complex documents by using the appropriate technology - Facilitate implementation of personnel administrative formalities and processing of documents in relation to official travels, leaves, and movements of staff - Support staff members with processing personnel-related documentation - Maintain office inventory and stocks of office supplies, monitor the asset management track to ensure all admin procurements and disposal of UNHCR property are done and recorded accurately - Assist the supervisor to monitor and record expenditure/disbursement of funds - Following instructions from the supervisor, make logistic and administrative arrangements for seminars, workshops, and briefings that may be required by the Office/Division - May regulate and monitor routine provision of services and/or shifts from providers, as and when applicable - Monitor office/compound facilities and equipment, and in consultation with the supervisor, take appropriate action to ensure proper functioning at all times - Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility - Ensure decision-making in risk-based in the functional area of work, raise risks, issues, and concerns to a supervisor or to relevant functional colleague(s) - Perform other related duties as required Requirements & Qualifications - 1 year relevant experience with High School Diploma, or Bachelor or equivalent or higher - Field of education: Business Administration, Finance, Office Management, Human Resources, or other related field - Certificates and/or Licenses: Business Administration, Finance, Office Management, Human Resources, or other related field - Functional Skills: - IT-Computer Literacy - UN-UN/UNHCR Administrative Rules, Regulations, and Procedures - IT-Enterprise Resource Planning (ERP) - Language Requirements: Knowledge of English and UN working language of the duty station if not English Benefits No benefits are specified in the source. How to Apply 1. Review the job description and requirements to ensure you meet the minimum qualifications. 2. Prepare your application, including your resume and any required supporting documents. 3. Click the Apply button below to submit your application.

Rolling deadline
UNHCR logo

Jobs

UNHCR

Individual Giving Assistant

Opportunity Overview The United Nations High Commissioner for Refugees (UNHCR) is hiring a Private Sector Partnerships Individual Giving Assistant. This role contributes to the Individual Giving team development, providing technical expertise and operational support to enable the team to operate to their full potential. The aim is to generate both monthly and one-time donations from individuals using various channels and methods. The purpose is to maximize the donor base from individual giving for UNHCR, with a focus on strong donor loyalty and lifetime value. The Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources from the private sector for refugees. The Individual Giving Assistant will work on the implementation of acquisition, donor retention, and development programs as per approved annual plans. They will also work on donor servicing and communications to provide best-in-class donor care. The ideal candidate will have knowledge or experience in private sector fundraising, sales, client/donor communication, marketing, or journalism. They will also have experience in data analysis and segmentation, as well as project management and vendor management experience. Responsibilities Work on the implementation of acquisition, donor retention, and development programs as per approved annual plans Work on donor servicing and communications to provide best-in-class donor care Work on campaigns such as upgrade, conversion, acquisition, welcome, recapturing, loyalty, thank you, one-off calls, marketing research, upgrade middle donors, middle donors one-off, and others Monitor and report on progress against the work plan, expenditure, budget, and targets Work on donor database management and any activity related to donor data care, ensuring data entry accuracy, and providing analysis of data upon request Develop cross-channel fundraising campaigns such as face-to-face, digital, DRTV, multichannel, direct mailing, and others Assist in working with partners, contractors, and suppliers to implement programs Assist in working on high-quality data monitoring to analyze all performances per frontliner, per city, per team, per area, per location, etc. Draft guidelines, manuals, and policies to ensure a solid face-to-face program led by best practices Work on location strategy to acquire new locations and keep and upgrade existing ones Support the drafting of marketing briefs to create specific face-to-face campaigns based on improving the connection between the donor and the cause Assist in the procurement process for all supplier relationships linked to new agencies or suppliers Prepare online content and implement digital marketing and fundraising campaign initiatives Assist in implementing lead generation programs, including telemarketing, with channels integration to maximize ROI Assist in the procurement process for all supplier relationships linked to new donor acquisition through digital channels Assist with reporting related to digital fundraising, including quarterly reports, mid-year, and year-end reports Assist in the production process of each direct mail activity in line with planned timing, quantity, and quality of service, and coordinate with suppliers on all technical aspects Work on donors' data extraction from the database to secure names file delivery to suppliers Work on campaigns reporting systems and setting report templates to monitor supplier performances Assist in developing and implementing production procedures in case of emergency Work on other direct marketing acquisition activities if requested Requirements & Qualifications 1 year relevant experience with High School Diploma, or Bachelor or equivalent or higher Knowledge or experience in private sector fundraising, sales, client/donor communication, marketing, or journalism Participation in fundraising campaigns in profit or non-profit industry Ability to maintain databases and software in fundraising Understanding of the non-profit sector Knowledge of database migration and setting up a Contact Relationship Management (CRM) system Project management experience Vendor management experience Experience in data analysis and segmentation Functional skills in direct marketing and direct response fundraising, private sector fundraising and partnerships, and fundraising-face to face, mass appeal, digital, emergency, DRTV, etc. Cross-cultural communication skills Drafting and documentation skills Language requirements: knowledge of English and UN working language of the duty station if not English Core competencies: accountability, communication, organizational awareness, teamwork & collaboration, commitment to continuous learning, client & result orientation Managerial competencies: judgement and decision making Cross-functional competencies: planning and organizing, analytical thinking, technological awareness Benefits No benefits mentioned How to Apply 1. Review the job description and requirements to ensure you meet the minimum qualifications. 2. Prepare your application, including your resume and cover letter. 3. Click the Apply button below to submit your application.

Rolling deadline
UNHCR logo

Jobs

UNHCR

CBI Associate

Opportunity Overview The CBI Associate role is available with a target start date to be determined. This position is remote, allowing the associate to work from any location. The role is outlined in the terms of reference, which provide detailed information on the responsibilities and expectations. The CBI Associate will be part of a team, and the terms of reference will guide their work. The deadline for applications is a key consideration for those interested in the role. The position does not specify a hardship level or family type, as it is home-based. Staff member or affiliate type will be considered in the application process. Benefits No specific benefits are mentioned in the source. Eligibility No specific eligibility requirements are mentioned in the source. Required Documents No specific documents are required for the application. How to Apply 1. Review the terms of reference to understand the role and responsibilities. 2. Prepare an application that meets the requirements outlined in the terms of reference. 3. Click the Apply button below to submit your application.

Rolling deadline
UNHCR logo

Jobs

UNHCR

Programme Coordinator

Opportunity Overview The United Nations High Commissioner for Refugees is hiring a Programme Coordinator. This role may be based in headquarters, a field office, or a regional bureau, and typically reports to a Senior Programme Officer. The Programme Coordinator will provide programmatic guidance and support for the implementation of protection and solutions strategies within available resources. They will work in line with UNHCR's Strategic Directions, Global Strategic Priorities, and the Global Compact for Refugees. The Programme Coordinator will coordinate with other sections and units to ensure harmonized programmatic approaches at all levels and throughout the UNHCR Operations Management Cycle. They will work with partners, including forcibly displaced and stateless persons, governmental institutions, and the private sector. The incumbent is expected to work in a multi-functional team approach, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle. All UNHCR staff members are accountable to perform their duties as reflected in their job description, within their delegated authorities and in line with the regulatory framework of UNHCR. This includes demonstrating no tolerance for sexual exploitation and abuse, harassment, sexism, gender inequality, discrimination, and abuse of power. Responsibilities - Support in assessing and analysing the needs of forcibly displaced and stateless persons in a participatory manner, using an Age, Gender and Diversity perspective as basis for planning. - Provide support on programmatic aspects of developing multi-year protection and solutions strategies and annual plans with corresponding priorities taking into account corporate priorities. - Support Results Based Management and programme capacity in light of evolving requirements, programming approaches and gaps. - Support the planning process in compliance with planning parameters outlined in the Programme Manual and the planning instructions. - Review and analyse plans, mid-year and year-end reports of UNHCR office(s), ensuring quality assurance and compliance with established policies, guidelines, procedures and standards. - Support in the provision of overall direction to broaden partnerships with key stakeholders in order to maximize the protection and solutions response for forcibly displaced and stateless persons. - Provide support to ensure a consistent application of the framework for implementing with partners, including the effective implementation of the policy on selection and retention of partners, management of partnership agreements, risk-based project performance monitoring, and risk-based project audits. - Contribute to ensure consistent and coherent monitoring approaches, tools and systems in line with global standards and policies. - Actively contribute to UNHCR's programming of community of practice and continuously contributing to improvements of programming tools and processes. - Identify potential gaps and problems and in cooperation with other relevant sections recommend appropriate solutions to ensure the efficient implementation of programme activities. - Oversee a timely and effective follow-up of internal and external audits observations and recommendations that relate to programmatic issues. - Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. - Perform other related duties as required. Requirements & Qualifications - Minimum 6 years of relevant experience with an undergraduate degree, or 5 years with a graduate degree, or 4 years with a doctorate degree. - Field of education: Economics, Business Administration, Social Sciences, or other relevant field. - Demonstrated experience in programme management, including familiarization with the Operations Management Cycle and sound knowledge of Results Based Management. - Demonstrated experience in field operations, sound knowledge of the centrality of protection in programming, Joint Needs Assessments, and the principles of targeting. - Knowledge of English and UN working language of the duty station if not English. - Functional skills: Programme Management, Results-Based Management, and UNHCR's Programmes. - Desired experience in coordination within an inter-agency context and other actors, in a refugee or humanitarian context. - Desired experience in program management training and capacity building activities. Benefits - Salary according to the UNHCR salary scale. How to Apply 1. Review the job description and requirements to ensure you meet the minimum qualifications. 2. Prepare your application, including your resume and a cover letter. 3. Click the Apply button below to submit your application.

Rolling deadline
UNHCR logo

Jobs

UNHCR

Assistant Monitoring and Evaluation Officer

Opportunity Overview The United Nations High Commissioner for Refugees (UNHCR) is hiring an Assistant Monitoring and Evaluation Officer. This role supports the generation and use of credible evidence on UNHCR's results and the situation of the people they serve. The Assistant M&E Officer will work closely with the Planning Coordinator, Results Managers, and Information Management colleagues to ensure support to and effective participation of relevant stakeholders. The incumbent will be responsible for supporting the development, budgeting, implementation, review, and refinement of multi-year M&E plans as part of the multi-year strategy. The Assistant M&E Officer will offer technical advice to Results Managers and support coherent results chains for the operation's strategy. They will also ensure harmonized data collection methodologies and support consistent practices across the operation. The role requires collaboration with various stakeholders, including Monitoring colleagues, Evaluation colleagues, and DIMA colleagues. The Assistant M&E Officer will report to a Monitoring & Evaluation Officer or another senior staff member who assumes the role of Planning Coordinator. All UNHCR staff members are accountable to perform their duties as reflected in their job description, within their delegated authorities, and in line with the regulatory framework of UNHCR. Responsibilities Support the development, budgeting, implementation, review, and refinement of multi-year M&E plans as part of the multi-year strategy Offer technical advice to Results Managers in selecting and developing relevant indicators, defining means of verification, and setting baselines, targets, and reporting progress Support coherent results chains for the operation's strategy and review planned indicators and monitoring activities Ensure harmonized data collection methodologies, including for disaggregated and high-quality quantitative and qualitative data Support consistent practices across the operation in collaboration with Results Managers, Information Management, and other data functions Coordinate key primary data collection exercises, such as assessments, implementation monitoring, and results monitoring activities Support participatory approaches to assessment, monitoring, evaluation, and reporting Support coherence in M&E frameworks, tools, and practices by coordinating with stakeholders across donor-driven and multi-partner initiatives Support management in identifying evaluation opportunities and provide input to quality assurance processes Facilitate communication with HQ and bureau evaluation colleagues Manage evaluation-related data and maintain an accessible evidence base Assist in facilitating joint review and analysis to translate data into actionable insights Support design and delivery of M&E training and learning initiatives for UNHCR staff and partners Ensure that monitoring and evaluation processes comply with UNHCR's policies, procedures, and guidance Stay informed about global and regional developments and the specific country context Requirements & Qualifications Bachelor's degree in a relevant field, such as social sciences, statistics, or economics At least 2 years of experience in monitoring and evaluation, preferably in a humanitarian or development context Strong knowledge of monitoring and evaluation principles, methods, and tools Experience in data collection, analysis, and interpretation Strong analytical and problem-solving skills Ability to work in a team and collaborate with various stakeholders Excellent communication and interpersonal skills Fluency in English, with knowledge of other languages an asset Benefits Competitive salary and benefits package Opportunity to work with a leading international organization Professional development and training opportunities Collaborative and dynamic work environment How to Apply 1. Review the job description and requirements to ensure you meet the qualifications. 2. Prepare your application, including your resume, cover letter, and any supporting documents. 3. Click the Apply button below to submit your application.

Rolling deadline
UNHCR logo

Jobs

UNHCR

Individual Giving Associate

Opportunity Overview The United Nations High Commissioner for Refugees (UNHCR) is hiring an Individual Giving Associate to work in its Private Sector Partnerships Service. The role focuses on developing and implementing individual giving strategies to secure donations from the general public. The aim is to generate both monthly and one-time donations from individuals using various channels and methods. The Individual Giving Associate will contribute to the development of annual plans for acquisition, donor retention, and development programs. The UNHCR has developed a Private Sector Fundraising Strategy that identifies priority fundraising markets and regions. The Individual Giving Associate will work to maximize the donor base from individual giving, targeting donations of between $1 to $10,000 per year. The role requires effective leadership and technical expertise to enable the team to operate to its full potential. The Individual Giving Associate will work closely with marketing agencies to develop contact strategies and donor journeys for different segments of the database. They will also implement campaigns such as upgrade, conversion, acquisition, welcome, recapturing, loyalty, and thank you calls. Responsibilities Assist in developing annual plans for acquisition, donor retention, and development programs Develop, manage, and improve donor servicing and communications to provide best-in-class donor care Work with marketing agencies to develop contact strategies and donor journeys for different segments of the database Implement campaigns such as upgrade, conversion, acquisition, welcome, recapturing, loyalty, and thank you calls Contribute to the drafting of submissions to the National Growth Fund related to individual giving programs Assist in the development of detailed annual plans for individual giving programs Monitor and report on progress against the work plan, expenditure, budget, and targets Assist in the management of middle-value donors and prospects Assist in the supervision of donor database management and ensure data entry accuracy Provide analysis of data upon request Develop, manage, and improve face-to-face fundraising activities Assist in the development, implementation, and management of face-to-face fundraising strategies Manage relations with partners, contractors, and suppliers to implement programs Diversify face-to-face models, suppliers, and channels to reduce dependency Develop high-quality data monitoring to analyze performances Develop guidelines, manuals, and policies to ensure a solid face-to-face program Adapt contents and creative to improve response and donor retention Ensure a location strategy, policies, and communication cycle are in place to acquire new locations Manage and support the creation of marketing briefs for face-to-face campaigns Ensure workforce is managed, inducted, and trained in accordance with UNHCR/PSP's needs and policies Assist in proactively line managing the face-to-face team, ensuring clear objectives and targets are set and understood Manage performance of each team member, putting improvement and development plans in place where required Assist in the procurement process for all supplier relationships linked to new agencies or suppliers Assist in designing and executing a long-term effective and innovative digital strategy Requirements & Qualifications Ability to develop and implement individual giving strategies Experience in donor servicing and communications Knowledge of marketing agencies and donor journey development Ability to implement campaigns and manage donor relationships Experience in face-to-face fundraising and management Ability to develop and manage budgets, financial targets, and expenditure Knowledge of UNHCR policies and procedures Ability to manage and analyze data Strong leadership and technical expertise Ability to work with marketing agencies and suppliers Knowledge of digital fundraising strategies and techniques Benefits Opportunity to work with the United Nations High Commissioner for Refugees Chance to develop and implement individual giving strategies Collaborative and dynamic work environment Professional development and growth opportunities How to Apply 1. Review the job description and requirements to ensure you meet the necessary qualifications. 2. Prepare your application, including your resume and cover letter. 3. Click the Apply button below to submit your application.

Rolling deadline
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