Support & Deployment Engineer - Fulltime - NA/LATAM

Posted July 23, 2026

About this opportunity

Opportunity Overview

Soleis is in direct contact with the company and can answer any questions about this Support & Deployment Engineer role. The lead engineer writes the architecture and build prompts, but someone still needs to run the prompts, fix what breaks, test it against real data, keep small end-to-end builds moving through staging, and ensure users know how to use these tools. This role is that owner, responsible for the day-to-day bug queue across Compass, Atlas/Morgan, and related tools. The company is looking for someone to execute build prompts faithfully, test before shipping, deploy small builds, train and support staff, and write down fixes to prevent repeat issues. The ideal candidate will have experience shipping production software, be comfortable reading and executing written build prompts, and have a working knowledge of TypeScript/JavaScript and Postgres. They should also be familiar with AI coding tools like Claude Code and have experience with Git, PRs, and staging-first deployment discipline. The role requires strong communication skills, as the Support & Deployment Engineer will need to explain technical things to non-technical staff members. The company offers a unique work environment, with a focus on remote work and a platform that provides resources and support for talent. They are looking for someone who is comfortable with a fast-paced and dynamic work environment and is able to work independently.

Responsibilities

Fix bugs and own the day-to-day bug queue across Compass, Atlas/Morgan, and related tools
Follow the build flow and execute build prompts faithfully
Test before shipping and deploy small end-to-end builds
Train and support staff on new features and tools
Write down fixes to prevent repeat issues
Flag what's actually broken vs. what's just unclear and triage bug reports

Benefits

Opportunity to work with a unique and dynamic company
Remote work environment with flexible scheduling
Access to resources and support for talent, including mentorship and career development opportunities

Requirements & Qualifications

1-3 years shipping production software, or equivalent hands-on project work
Comfortable reading someone else's spec and executing it without needing it rewritten
Working knowledge of TypeScript/JavaScript and Postgres, or the ability to pick both up fast
Daily user of an AI coding tool like Claude Code, Cursor, or equivalent
Comfortable with Git, PRs, and staging-first deployment discipline
Ability to explain technical things to non-technical staff members without talking down to them
Experience with Supabase (or Postgres + a similar BaaS) and Railway or a comparable deploy platform is a plus
Any exposure to QA processes, prior support or training role, or background in education, training, skilled trades, or veteran-serving organizations is also a plus

How to Apply

Review the job description and requirements to ensure you are a good fit for the role.
Prepare for a 30-minute screen with Jimmy, where you will walk through a recent bug you fixed and a build prompt you executed.
Complete a short paid take-home assignment, where you will execute a real .md build flow and push to a staging branch.
Click the Apply button below to submit your application.

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