About this opportunity
Opportunity Overview
e.l.f. Beauty, Inc. is hiring a Manager of International Customer Supply Chain for its rhode brand. This role will be based in the United Kingdom and European Union, and will involve working closely with international distributors, retail partners, and cross-functional teams to deliver an exceptional customer experience. The company had net sales of $1.6 billion in its fiscal year 26, and has had 29 consecutive quarters of net sales growth. e.l.f. Beauty, Inc. offers a competitive total compensation package, including base salary, bonus eligibility, equity, and flexible time off. The Manager of International Customer Supply Chain will be responsible for building strong relationships with key retail partners, understanding their supply chain requirements, and supporting innovation and promotional planning. This role will also involve continually assessing opportunities to improve customer supply chain, reducing operational costs, and driving volume through supply chain metrics. The ideal candidate will have strong analytical skills, excellent communication skills, and the ability to operate in a fast-paced, high-growth environment. e.l.f. Beauty, Inc. has a unique culture that combines competitive pay and benefits with a hybrid work environment and flexible time off. The company values its employees and offers opportunities for growth and development. The Manager of International Customer Supply Chain will be an important part of the team, working to drive business results and improve customer satisfaction.
Responsibilities
- Serve as a key point of contact between rhode and international distributors and retail customer operations teams
- Continually assess opportunities to improve customer supply chain, reduce operational costs, and drive volume through supply chain metrics
- Develop a deep understanding of each international distributor and retail partner's distribution model, operational requirements, key metrics, and inventory planning needs
- Oversee and ensure smooth order processing and timely delivery across international customers, distributors, and retail partners
- Provide weekly sell in data vs. forecast and any risks associated to the month/quarter plan to Finance, Sales, and Operations stakeholders
- Track and monitor weekly sell out data coupled with retailer in stock levels in partnership with Demand planning and Sales account leads
- Partner with international distributors, retailer Supply Chain, and planning teams to drive additional orders or forecast adjustments guaranteeing appropriate inventory coverage
- Track and report on key international customer supply chain KPIs, including fulfillment, in-stocks, service levels, on-time delivery, and potential chargeback risk
- Participate and contribute to customer demand forecasting, maximizing forecast accuracy
- Participate and influence assortment decisions aimed at optimizing sales and productivity by utilizing analytics, market research, consumer research, and customer intelligence
- Partner closely with international teams, distributors, and cross-functional stakeholders to support new market launches, regional assortment expansion, and ongoing operational excellence
- Ability to connect internal functions to drive supply chain improvements for the customer
- Help educate and align internal teams on international customer expectations, distributor requirements, regional retailer requirements, and best practices for execution
Benefits
- Budgeted salary: £67,000 - £82,000
- Annual company-based performance bonus, up to 200% of target bonus
- Equity
- Flexible time off
- Hybrid work environment, with 3 days in office and 2 days at home
- Opportunity to work with a fast-growing and successful company
Requirements & Qualifications
- Bachelor's degree in Supply Chain or another analytical field preferred or equivalent experience
- 5+ years of experience in customer supply chain, retail operations, customer logistics, demand planning, supply planning, or related operational roles
- Must have experience with Sephora and/or other global prestige beauty retailers
- Experience supporting international retailers, distributors, or global customer supply chain operations
- Strong communication skills both verbal and written
- Excellent Excel skills and knowledge
- Proven ability to build strong relationships with retail partners, internal cross-functional teams, and deliver results
- Ability to make thoughtful decisions when data is limited, ambiguous, or evolving
- Experience managing multiple countries, distributors, or regional supply chain requirements
- Willingness to travel internationally is required
How to Apply
- Review the job description and requirements to ensure you are a good fit for the role.
- Prepare your application, including your resume and cover letter.
- Click the Apply button below to submit your application.
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