About this opportunity
Opportunity Overview
The Accreditation System and Application Manager is a full-time, fixed-term position in the Tournament and Venue Operations department, located in Brazil. This role involves managing the accreditation system for the FIFA Women's World Cup 2027, ensuring its readiness across all phases, and providing technical support to users. The position requires coordination with various teams, including FIFA Zürich. The role encompasses system implementation, operational management, background check integration, data management, user support, and cross-functional coordination. The ideal candidate will have experience in system management, data analysis, and technical support. The position is in the Tournament and Venue Operations department.
Responsibilities
- Coordinate the setup, configuration, and testing of the accreditation system
- Ensure system readiness across all phases of the accreditation lifecycle
- Oversee the day-to-day operation of the accreditation system
- Monitor system performance, stability, and data flows
- Act as the primary escalation point for accreditation system incidents
- Provide first-line technical support to accreditation users
- Represent the FIFA27 Accreditation department in the Background Check Working Groups
- Ensure effective integration into the tournament planning and delivery
- Coordinate the background check process integration within the accreditation system
- Lead the background check process for the FIFA Women's World Cup 2027
- Ensure accurate data processing, validation, and integrity within the accreditation system
- Oversee data flow, validation rules, and access rights logic within the system
- Coordinate the delivery of system training for accreditation system users
- Develop and deliver training materials and sessions for system users
- Maintain up-to-date user manuals, process documentation, and FAQs
- Support users in resolving operational system questions and issues
- Coordinate with Accreditation Operations, Client Group Management, Security, and Technology teams
Requirements & Qualifications
- Experience in system management
- Experience in data analysis
- Experience in technical support
How to Apply
- Review the job description and requirements
- Prepare your application materials, including your resume and cover letter
- Click the Apply button below to submit your application
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