About this opportunity
Opportunity Overview
The American Red Cross is seeking a Bilingual Volunteer Screener to work from home, conducting virtual screening interviews with new volunteers and guiding them toward meaningful roles. This role involves connecting with volunteers, learning what motivates them, and recommending roles that fit their interests, skills, and availability. The Bilingual Volunteer Screener will be the first connection for new volunteers, helping shape their journey and ensuring every volunteer feels welcomed, valued, and ready to make a difference. As a Bilingual Volunteer Screener, you will have the opportunity to work with a variety of volunteers, learning about their backgrounds, interests, and skills. You will use this information to recommend roles that fit their strengths and goals, helping them find their place within the organization. This role is ideal for someone who is passionate about helping others, has excellent communication skills, and is comfortable working in a virtual environment. The American Red Cross is a organization that values diversity, equity, and inclusion, and is committed to creating a welcoming and supportive environment for all volunteers. As a Bilingual Volunteer Screener, you will be an important part of this effort, helping to ensure that all volunteers feel valued and supported.
What You'll Do
- Schedule and conduct virtual screening interviews with new volunteers
- Learn what motivates each volunteer and guide them toward meaningful roles
- Use your understanding of volunteer interests, skills, and availability to recommend roles that fit
- Review available opportunities and prepare for interviews using standardized training materials
- Update candidate profiles and referrals in Volunteer Connection, the online volunteer system
- Help volunteers begin their journey with clarity, confidence, and connection
Benefits
- Opportunity to work from home and make a difference in the lives of others
- Chance to be part of a diverse and inclusive organization
- Gain experience in volunteer management and screening
- Develop your communication and interpersonal skills
Requirements & Qualifications
- Warm and welcoming communicator who enjoys talking with people and helping them feel heard and supported
- Organized and reliable, with good time management skills and attention to detail
- Tech-ready, with comfort using online systems and learning new tools (training provided)
- Service-oriented, with enthusiasm for the Red Cross mission and helping others find their place in it
- Team player who collaborates well and stays connected with the team virtually
- Customer service, HR, or interview experience is a plus, but people skills matter most
- Reliable internet and a quiet space to volunteer from home
- Must be bilingual, speaking and reading Spanish and English
How to Apply
- Review the qualifications and requirements for the Bilingual Volunteer Screener role
- Prepare your application, including any relevant experience or skills
- Click the Apply button below to submit your application
Ready to apply?