About this opportunity
Opportunity Overview
The American Red Cross is seeking a Bilingual Volunteer Screener to work from home, conducting virtual screening interviews with new volunteers. This role involves learning what motivates each volunteer and guiding them toward meaningful roles. The screener will use their understanding of volunteer interests, skills, and availability to recommend roles that fit. The goal is to help volunteers feel welcomed, valued, and ready to make a difference. As a Volunteer Screener, you will be the first connection for new volunteers, and your conversations will help shape their journey. You will work from the comfort of your own home, using online systems and standardized training materials to prepare for interviews. The American Red Cross is looking for someone who is warm, welcoming, and comfortable using online systems. The ideal candidate will be enthusiastic about the Red Cross mission and helping others find their place in it. They will be a team player who collaborates well and stays connected with their team virtually. The role requires someone who is organized, reliable, and tech-ready, with a quiet space to volunteer from home and reliable internet.
What You'll Do
- Schedule and conduct virtual screening interviews to learn what motivates each volunteer
- Match volunteers with roles that fit their interests, skills, and availability
- Review available opportunities and prepare for interviews using standardized training materials
- Update candidate profiles and referrals in Volunteer Connection, the online volunteer system
- Support the mission by helping volunteers begin their journey with clarity, confidence, and connection
Benefits
- Opportunity to work from home
- Standardized training materials provided
- Chance to make a difference in the lives of volunteers and the community
Requirements & Qualifications
- Warm and welcoming communicator who enjoys talking with people and helping them feel heard and supported
- Organized and reliable, with the ability to manage time well and follow through on tasks with care
- Tech-ready, with the ability to learn new tools and use online systems
- Service-oriented, with enthusiasm for the Red Cross mission and helping others
- Team player who collaborates well and stays connected with the team virtually
- Customer service, HR, or interview experience is a plus
- Must be bilingual, speaking and reading Spanish and English
- Reliable internet and a quiet space to volunteer from home
How to Apply
- Review the qualifications and requirements for the role
- Prepare your application, including any relevant experience or skills
- Click the Apply button below to submit your application
Ready to apply?