Volunteer Technical Communicator — AI Apps and Conversational Agents

Posted July 19, 2026

About this opportunity

Opportunity Overview

Crossing Party Lines is seeking a Volunteer Technical Communicator for their Apps and Agents team, which is developing AI-powered applications and conversational agents to help people communicate more effectively across differences. The volunteer will help make complex AI-powered tools understandable, engaging, and usable by translating complex ideas into clear language. This role is part of a team that has been helping people with different political views talk openly and understand one another for nearly a decade. The team is now combining the latest generative-AI capabilities with their proprietary intellectual property to create tools for workplaces, families, organizations, and everyday relationships. The volunteer will work on creating a clear and consistent bridge between the subject-matter expertise, developers, and users of the applications. This will involve both technical writing and product communication to help users understand the products without feeling overwhelmed by technical or academic language. The role can be shaped somewhat around the volunteer's strengths, and they will have the opportunity to work on a variety of projects, including practice applications, AI coaches, and conversational role-play tools. The ideal candidate will be able to write clearly and accurately, ask questions that reveal missing information, and preserve nuance while making language easier to understand. They will also be comfortable receiving detailed feedback and revising collaboratively, and be able to remain neutral and respectful when writing about contested issues.

What You'll Do

Write or refine app instructions, onboarding text, prompts, tooltips, help content, and explanatory messages
Help maintain consistent terminology and voice across multiple products
Write testing instructions, FAQs, setup guides, and internal process documents
Help explain the products to potential volunteers, partners, funders, and users
Collaborate with designers, developers, testers, and subject-matter experts
Identify places where jargon, abstraction, or excessive complexity may prevent understanding

Benefits

Experience documenting and communicating innovative generative-AI products
Opportunities to create strong writing samples and portfolio material
Meaningful influence over products at an early stage of development
Collaboration with developers, designers, testers, and communication specialists
Exposure to practical frameworks for depolarization and constructive communication
The opportunity to help translate years of nonprofit knowledge into tools with broad potential
Professional references based on the quality and consistency of your contribution

Requirements & Qualifications

Ability to write clearly, accurately, and with a strong sense of audience
Knowledge of how to ask questions that reveal missing information
Ability to preserve nuance while making language easier to understand
Comfort with receiving detailed feedback and revising collaboratively
Interest in AI, communication, education, product development, psychology, conflict transformation, or civic life
Ability to write in a warm, natural voice rather than relying on corporate or academic jargon
Ability to remain neutral and respectful when writing about contested issues and different political views
Experience in technical writing, UX writing, instructional design, product documentation, communications, curriculum development, journalism, editing, or content strategy is helpful
Familiarity with software development or generative AI is useful but not required

How to Apply

Review the requirements and qualifications to ensure you are a good fit for the role.
Prepare your application materials, including any relevant experience or writing samples.
Click the Apply button below to submit your application.

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