About this opportunity
Opportunity Overview
The International Monetary Fund's Communications Department is hiring a Communications Officer to work in its Publishing Division. This role will support the IMF's public website and digital online library, and will be responsible for content publishing, website maintenance, and digital content optimization. The successful candidate will work closely with staff in other departments to promote knowledge sharing with internal and external audiences. The role is a one-year contractual appointment, renewable for up to four years. The Communications Officer will be part of a team that develops and coordinates the IMF's external and internal communications strategy. The team shapes key messages, advises IMF Management and staff on how to convey those messages, and monitors and responds to what is being said and written about the institution and its activities. The Publishing Division produces a wide range of publications, manages the IMF's public website and digital online library, and oversees marketing and distribution of IMF metadata and content. The ideal candidate will have an advanced university degree in communications, international relations, languages, or a related field, or a university degree and six years of relevant professional experience. They will have hands-on experience with enterprise content management systems, experience managing multilingual websites and web publishing workflows, and a strong understanding of metadata management, content taxonomy, and SEO best practices.
Responsibilities
- Create, update, and publish content in Sitecore XM Cloud using approved templates and components
- Manage content updates across multiple websites and language versions
- Support content migrations, content audits, and ongoing site maintenance
- Perform quality assurance reviews to ensure content accuracy, functionality, accessibility, and compliance with publishing standards
- Maintain metadata, tagging, indexing, and content taxonomy standards across digital platforms
- Apply SEO, GEO, and AEO best practices, including page titles, descriptions, alt text, and internal linking
- Ensure consistent metadata and content governance practices to improve discovery and user experience
- Monitor website performance and engagement metrics and recommend content improvements
- Partner with business stakeholders to gather requirements, manage content requests, and resolve publishing issues
- Coordinate with technical teams and vendors, escalating development-related issues when necessary
- Support the delivery of high-quality digital content that advances the IMF's communications and outreach objectives
- Collaborate with colleagues across the Communications Department and the wider institution on content and publishing initiatives
- Contribute to other divisional and departmental projects as required
Benefits
- One-year contractual appointment, renewable for up to four years
Requirements & Qualifications
- Advanced university degree in communications, international relations, languages, or a related field, or a university degree and six years of relevant professional experience
- Hands-on experience with enterprise content management systems, such as Sitecore XM Cloud, Sitecore XP, Experience Editor, Page Builder, or similar CMS platform
- Experience managing multilingual websites and web publishing workflows
- Experience working with component-based design systems and reusable content components
- Strong understanding of metadata management, content taxonomy, and SEO best practices
- Experience using web analytics tools, such as Adobe Analytics or Google Analytics, to monitor performance and audience engagement
- Familiarity with digital publishing tools and graphic design software, such as Adobe Creative Suite
- Working knowledge of HTML, CSS, and basic web development principles is desirable
- Demonstrated project coordination and organizational skills, with the ability to manage multiple priorities and deadlines simultaneously
- Strong analytical and problem-solving capabilities, with a commitment to continuous improvement
- Excellent interpersonal, communication, and stakeholder management skills
- Knowledge of accessibility standards and best practices for digital content
- Proficiency in an additional language, particularly Russian or Japanese, is an asset
How to Apply
- Review the job description and requirements to ensure you meet the qualifications.
- Prepare your application, including your resume and any required supporting documents.
- Click the Apply button below to submit your application.
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