Intensive Case Management Caseworker at International Rescue Committee

Posted July 20, 2026

About this opportunity

Opportunity Overview

The International Rescue Committee is hiring an Intensive Case Management Caseworker to work with especially vulnerable refugees, asylees, and other ORR-eligible populations. This position is represented by the OPEIU union and is subject to the terms and conditions of a collective bargaining agreement. The caseworker will provide strengths-based, client-centered case management to clients, including single-headed refugee households, survivors of domestic violence, and refugees with physical disabilities or medical conditions. The International Rescue Committee is a humanitarian non-governmental organization that responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. The Intensive Case Management Caseworker will work closely with clients, colleagues, and external parties to develop service plans to meet individual client needs and preferences. This will involve determining client eligibility for ICM programming, conducting intake assessments, and developing individualized self-sufficiency plans. The caseworker will also evaluate client progress every six months, assist clients in navigating healthcare and social service systems, and conduct community outreach to maintain a strong network of service providers. The International Rescue Committee is committed to creating an environment where people feel safe and valued. The organization operates and enforces policies on safeguarding, conflicts of interest, fiscal integrity, and reporting wrongdoing and protection from retaliation. The IRC is an equal opportunity employer that considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

Responsibilities

Determine client eligibility for ICM programming and conduct intake assessments
Develop individualized, SMART self-sufficiency plans for each client enrolled in the ICM program
Evaluate client progress every six months during active program enrollment
Assist clients in navigating healthcare and social service systems
Conduct community outreach and maintain a strong network of service providers
Provide clients with extended orientation on various topics, such as women's health and navigating transportation systems
Respond to client crises with guidance from supervisor as needed
Assist clients with requesting financial assistance when applicable
Maintain up-to-date documentation in client case files
Attend relevant trainings and meetings at the local and national level
May train and lead the activities of volunteers and interns
Perform other duties as assigned

Benefits

Pay rate of $29.10 per hour
10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
Medical insurance starting at $163 per month
Dental insurance starting at $6.50 per month
Vision insurance starting at $5 per month
FSA for healthcare and commuter costs
403b retirement savings plan with immediately vested matching
Disability and life insurance
Employee Assistance Program

Requirements & Qualifications

Bachelor's degree in social work, public health, or related field of study preferred
Minimum of 1-2 years of case management experience with similar populations and/or client needs required
Strong relationship building, diplomacy, and networking skills
Demonstrated success working and communicating effectively in a multi-cultural environment
Self-starter with excellent problem-solving skills and ability to prioritize and manage time effectively
Attention to detail and accuracy in work product
Fluent in English required, both spoken and written
Proficiency in language(s) spoken by client group preferred
Proficient in Microsoft Office applications and ability to use the internet and other digital tools
Valid driver's license and access to a personal, insured vehicle

How to Apply

Review the job description and requirements to ensure you are a good fit for the position.
Prepare your application materials, including your resume and cover letter.
Click the Apply button below to submit your application.

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