About this opportunity
Opportunity Overview
Lenovo, a US$83 billion revenue global technology powerhouse, is hiring a Global Account Representative to drive Infrastructure Solutions Group revenue growth, profitability, and customer satisfaction within its most strategic Global Accounts. This role is based in the Tri-State, NY area, with a remote work arrangement and an EST working schedule, requiring up to 80% travel in the region. The Global Account Representative will serve as the primary ISG sales leader for assigned accounts, developing and executing account strategies that accelerate customer business outcomes and expand Lenovo's footprint across the data center, AI, storage, networking, services, and solutions portfolio. As a Global Account Representative, the individual will work closely with the Global Account Manager to drive revenue growth, market share expansion, and customer satisfaction. The role requires strong consultative selling skills, executive engagement, business acumen, forecasting discipline, and the ability to lead through influence in a highly matrixed global environment. Lenovo is focused on delivering Smarter Technology for All, and this role is crucial in building a more equitable, trustworthy, and smarter future for everyone. The company's continued investment in world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. As a Global Account Representative, the individual will be part of a team that is committed to delivering exceptional customer experiences and driving business growth.
Responsibilities
- Develop and execute comprehensive ISG account strategies aligned with the overall Global Account plan
- Collaborate closely with the Global Account Manager to drive revenue growth, market share expansion, and customer satisfaction
- Identify and prioritize whitespace opportunities, new buying centers, and emerging initiatives that can accelerate Lenovo's presence within the account
- Build and maintain executive-level relationships with customer stakeholders, including IT, procurement, finance, and C-suite leaders
- Establish Lenovo as a trusted advisor by aligning technology solutions with customer business objectives and digital transformation initiatives
- Serve as the primary ISG hunter within assigned Global Accounts, with accountability for net-new business development and acquisition
- Own the ISG sales pipeline from opportunity identification through deal closure
- Achieve or exceed assigned revenue, profit, growth, and acquisition objectives
- Drive demand generation activities and identify new opportunities across Lenovo's infrastructure, AI, services, and solutions portfolio
- Execute competitive displacement strategies to win market share from incumbent vendors and alternative platforms
- Develop relationships with new stakeholders and decision-makers to expand Lenovo's influence across the customer organization
- Lead customer engagements, presentations, business reviews, and solution discussions
- Develop pricing and negotiation strategies that balance customer value with Lenovo profitability objectives
- Maintain accurate opportunity and forecast management within CRM systems
- Ensure timely creation, progression, and management of opportunities to support supply planning and business visibility
- Demonstrate disciplined pipeline development with a strong focus on opportunity creation and early-stage qualification
- Provide accurate weekly, monthly, and quarterly forecasts and commit updates
- Coordinate with supply chain, finance, operations, and services teams to support successful delivery and customer satisfaction
- Lead and coordinate virtual account teams across multiple functions and geographies
- Partner with Solution Architects, Sellers, Services teams, Product Management, Operations, and Executive Sponsors to execute account plans
- Support RFP responses, large deal pursuits, and strategic customer initiatives
- Engage partners and ecosystem providers to strengthen Lenovo's overall value proposition and increase win rates
- Mobilize Lenovo resources to support highly competitive pursuits and strategic acquisition opportunities
- Act as the voice of the customer within Lenovo
Benefits
- Remote work arrangement with an EST working schedule
- Up to 80% travel in the Tri-State, NY area
- Opportunity to work with a global technology powerhouse
- Collaborative and dynamic work environment
- Professional development and growth opportunities
Requirements & Qualifications
- Strong consultative selling skills
- Executive engagement and business acumen
- Forecasting discipline and ability to lead through influence in a highly matrixed global environment
- Ability to drive business development and market share expansion
- Experience in developing and executing account strategies
- Ability to build and maintain executive-level relationships with customer stakeholders
- Ability to establish Lenovo as a trusted advisor by aligning technology solutions with customer business objectives and digital transformation initiatives
- Experience in driving demand generation activities and identifying new opportunities
- Ability to execute competitive displacement strategies to win market share from incumbent vendors and alternative platforms
- Experience in leading customer engagements, presentations, business reviews, and solution discussions
- Ability to develop pricing and negotiation strategies that balance customer value with Lenovo profitability objectives
How to Apply
- Review the job description and requirements to ensure you are a good fit for the role.
- Prepare your resume and cover letter, highlighting your relevant experience and skills.
- Click the Apply button below to submit your application.
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