Credit Risk Director, Business Borrowing

Posted July 19, 2026

About this opportunity

Opportunity Overview

Monzo, a UK-based fintech company, is hiring a Credit Risk Director to build and lead the credit risk function for lending to business banking customers. The ideal candidate should have in-depth knowledge of lending to small and medium-sized enterprises and experience with credit risk management activities. The company offers a range of products, including personal and business bank accounts, credit cards, and savings options. The Credit Risk Director will lead a team of credit analysts and managers, refine credit and pricing strategies, and work with colleagues to build profitable lending portfolios. The role can be based in London or remotely within the UK, with flexible working hours and a learning budget of £1,000 per year. Monzo prioritizes diversity and inclusion, and the company is an equal opportunity employer. The Credit Risk Director will play a key role in shaping the company's credit risk strategy and leading a team to achieve business objectives. The company's products and services are designed to meet the needs of small and medium-sized enterprises, and the Credit Risk Director will need to have a deep understanding of the challenges and opportunities faced by these businesses. The Credit Risk Director will be part of a dynamic team and will need to be able to work well in a fast-moving and changing company. The role offers a unique opportunity to make a significant impact on the company's business lending operations and to develop and implement credit risk strategies that drive business growth.

Responsibilities

  • Lead a team designing and implementing credit and pricing strategies for business lending products
  • Monitor the performance of existing strategies and iterate to improve them
  • Lead initiatives to improve credit underwriting, boost growth, and manage portfolio risk
  • Support the design and roll-out of new products and customer journeys
  • Provide leadership across Business Banking and Borrowing Collectives
  • Be a member of the Borrowing Leadership Team

Benefits

  • Salary of £165,000 - £200,000
  • Incentives tied to performance
  • Benefits package
  • Relocation assistance to the UK
  • Visa sponsorship
  • Flexible working hours
  • Learning budget of £1,000 per year
  • Ad hoc meetings in London for remote workers

Requirements & Qualifications

  • Strong domain expertise in providing lending products to small businesses
  • Track record of leading analytical credit teams
  • Deep understanding of how business lending works, including regulation and industry best practice
  • Passion for customers and understanding of the role credit strategies play in customer outcomes
  • Ability to balance soft information with hard data
  • Strong analytical and data capabilities, backed up by technical coding skills
  • Ability to work well in a team with diverse skill-sets and personality types
  • Comfortable working in a fast-moving and changing company

How to Apply

  1. Review the job description and requirements to ensure you are a good fit for the role.
  2. Prepare your application, including your resume and a cover letter.
  3. Click the Apply button below to submit your application.

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