About this opportunity
Opportunity Overview
SHEIN is a global online fashion and lifestyle retailer. They are seeking a Staff Site Reliability Engineer with experience operating large-scale systems. This role is about keeping production services running while enabling the platform to scale. The engineer will own and support complex services and infrastructure, ensuring they meet reliability and performance expectations. The SRE team at SHEIN maintains critical open-source and in-house technologies. They drive platform operability forward by reducing incident frequency and improving system resilience. The Staff Site Reliability Engineer will work with global teams to design and build observability and operational tooling. They will identify risks and failure modes, prevent incidents, and lead responses when incidents occur. This role requires strong software engineering skills, expertise in Linux, networking, and distributed systems, and a passion for solving problems of scale and reliability. The work will contribute to delivering a stable and high-performing experience for customers worldwide.
Responsibilities
- Keep SHEIN’s mission-critical production systems running 24/7/365, participating in on-call rotations and acting decisively during incidents.
- Design, build, and evolve observability and operational tooling, including metrics, logs, traces, alerting, and automation.
- Provide technical leadership, influencing platform architecture, reliability strategy, and operational standards across the organization.
- Proactively identify risks and failure modes, help prevent incidents before they occur, and lead fast, effective responses when they do.
Benefits
No benefits are specified in the source.
Requirements & Qualifications
- Deep experience operating and evolving large-scale, mission-critical systems where availability and reliability are non-negotiable.
- Strong software engineering skills.
- Solid to deep expertise in Linux, networking, and distributed systems.
- Passion for solving problems of scale, complexity, and reliability.
How to Apply
- Review the job description and requirements.
- Prepare your application, including your resume and any other required documents.
- Click the Apply button below to submit your application.
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