Tencent Cloud - Technical Account Manager (Korea)

Posted July 22, 2026

About this opportunity

Opportunity Overview

Tencent Cloud is hiring a Technical Account Manager to work with key accounts in Korea. The role involves developing a deep understanding of customers' business scenarios and aligning Tencent Cloud solutions to meet their technical and operational needs. The ideal candidate will have a strong technical background and experience in public cloud technical roles. The position requires close communication with customers to identify pain points and drive continuous improvements in service quality. The Technical Account Manager will provide hands-on technical support for issues related to networks, load balancing, servers, databases, and cloud architecture. They will also anticipate and mitigate potential technical problems, offering proactive solutions to enhance system stability and efficiency. The role is based in Korea and requires native or fluent Korean language skills, with Mandarin Chinese proficiency preferred. Tencent Cloud is an equal opportunity employer that values diversity and fosters an environment where every employee feels supported and inspired to achieve individual and common goals.

Responsibilities

Develop a deep understanding of key accounts' business scenarios and align Tencent Cloud solutions to meet their technical and operational needs
Provide hands-on technical support for issues related to networks, load balancing, servers, databases, and cloud architecture
Maintain close communication with customers to identify pain points and drive continuous improvements in service quality
Anticipate and mitigate potential technical problems, offering proactive solutions to enhance system stability and efficiency

Benefits

No benefits are specified in the source.

Requirements & Qualifications

Bachelor's degree or above in Computer Science or a related field
Public cloud certifications are preferred
Prior experience in public cloud technical roles and direct customer-facing support/consulting experience are required
Strong knowledge of Linux, TCP/IP networking, DNS, Load Balancing, CDN, and databases, with hands-on troubleshooting experience
Solid expertise in security, disaster recovery, and high-concurrency performance optimization
Experience with audio/video technologies, SDK development, DevOps, Big Data, AI, Tencent Cloud Engine (TCE), and Docker is preferred
Native or fluent Korean language skills, with Mandarin Chinese proficiency preferred
Strong communication skills to effectively collaborate with both customers and internal teams
Customer-oriented mindset, strong problem-solving abilities, and a high sense of ownership and accountability in a fast-paced environment

How to Apply

Review the job description and requirements to ensure you are a good fit for the role.
Prepare your application materials, including your resume and any relevant certifications or documentation.
Click the Apply button below to submit your application.

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