Individual Giving Associate

Posted July 19, 2026

About this opportunity

Opportunity Overview

The United Nations High Commissioner for Refugees (UNHCR) is hiring an Individual Giving Associate to work in its Private Sector Partnerships Service. The role focuses on developing and implementing individual giving strategies to secure donations from the general public. The aim is to generate both monthly and one-time donations from individuals using various channels and methods. The Individual Giving Associate will contribute to the development of annual plans for acquisition, donor retention, and development programs. The UNHCR has developed a Private Sector Fundraising Strategy that identifies priority fundraising markets and regions. The Individual Giving Associate will work to maximize the donor base from individual giving, targeting donations of between $1 to $10,000 per year. The role requires effective leadership and technical expertise to enable the team to operate to its full potential. The Individual Giving Associate will work closely with marketing agencies to develop contact strategies and donor journeys for different segments of the database. They will also implement campaigns such as upgrade, conversion, acquisition, welcome, recapturing, loyalty, and thank you calls.

Responsibilities

Assist in developing annual plans for acquisition, donor retention, and development programs
Develop, manage, and improve donor servicing and communications to provide best-in-class donor care
Work with marketing agencies to develop contact strategies and donor journeys for different segments of the database
Implement campaigns such as upgrade, conversion, acquisition, welcome, recapturing, loyalty, and thank you calls
Contribute to the drafting of submissions to the National Growth Fund related to individual giving programs
Assist in the development of detailed annual plans for individual giving programs
Monitor and report on progress against the work plan, expenditure, budget, and targets
Assist in the management of middle-value donors and prospects
Assist in the supervision of donor database management and ensure data entry accuracy
Provide analysis of data upon request
Develop, manage, and improve face-to-face fundraising activities
Assist in the development, implementation, and management of face-to-face fundraising strategies
Manage relations with partners, contractors, and suppliers to implement programs
Diversify face-to-face models, suppliers, and channels to reduce dependency
Develop high-quality data monitoring to analyze performances
Develop guidelines, manuals, and policies to ensure a solid face-to-face program
Adapt contents and creative to improve response and donor retention
Ensure a location strategy, policies, and communication cycle are in place to acquire new locations
Manage and support the creation of marketing briefs for face-to-face campaigns
Ensure workforce is managed, inducted, and trained in accordance with UNHCR/PSP's needs and policies
Assist in proactively line managing the face-to-face team, ensuring clear objectives and targets are set and understood
Manage performance of each team member, putting improvement and development plans in place where required
Assist in the procurement process for all supplier relationships linked to new agencies or suppliers
Assist in designing and executing a long-term effective and innovative digital strategy

Benefits

Opportunity to work with the United Nations High Commissioner for Refugees
Chance to develop and implement individual giving strategies
Collaborative and dynamic work environment
Professional development and growth opportunities

Requirements & Qualifications

Ability to develop and implement individual giving strategies
Experience in donor servicing and communications
Knowledge of marketing agencies and donor journey development
Ability to implement campaigns and manage donor relationships
Experience in face-to-face fundraising and management
Ability to develop and manage budgets, financial targets, and expenditure
Knowledge of UNHCR policies and procedures
Ability to manage and analyze data
Strong leadership and technical expertise
Ability to work with marketing agencies and suppliers
Knowledge of digital fundraising strategies and techniques

How to Apply

Review the job description and requirements to ensure you meet the necessary qualifications.
Prepare your application, including your resume and cover letter.
Click the Apply button below to submit your application.

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