Individual Giving Assistant

Posted July 19, 2026

About this opportunity

Opportunity Overview

The United Nations High Commissioner for Refugees (UNHCR) is hiring a Private Sector Partnerships Individual Giving Assistant. This role contributes to the Individual Giving team development, providing technical expertise and operational support to enable the team to operate to their full potential. The aim is to generate both monthly and one-time donations from individuals using various channels and methods. The purpose is to maximize the donor base from individual giving for UNHCR, with a focus on strong donor loyalty and lifetime value. The Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources from the private sector for refugees. The Individual Giving Assistant will work on the implementation of acquisition, donor retention, and development programs as per approved annual plans. They will also work on donor servicing and communications to provide best-in-class donor care. The ideal candidate will have knowledge or experience in private sector fundraising, sales, client/donor communication, marketing, or journalism. They will also have experience in data analysis and segmentation, as well as project management and vendor management experience.

Responsibilities

Work on the implementation of acquisition, donor retention, and development programs as per approved annual plans
Work on donor servicing and communications to provide best-in-class donor care
Work on campaigns such as upgrade, conversion, acquisition, welcome, recapturing, loyalty, thank you, one-off calls, marketing research, upgrade middle donors, middle donors one-off, and others
Monitor and report on progress against the work plan, expenditure, budget, and targets
Work on donor database management and any activity related to donor data care, ensuring data entry accuracy, and providing analysis of data upon request
Develop cross-channel fundraising campaigns such as face-to-face, digital, DRTV, multichannel, direct mailing, and others
Assist in working with partners, contractors, and suppliers to implement programs
Assist in working on high-quality data monitoring to analyze all performances per frontliner, per city, per team, per area, per location, etc.
Draft guidelines, manuals, and policies to ensure a solid face-to-face program led by best practices
Work on location strategy to acquire new locations and keep and upgrade existing ones
Support the drafting of marketing briefs to create specific face-to-face campaigns based on improving the connection between the donor and the cause
Assist in the procurement process for all supplier relationships linked to new agencies or suppliers
Prepare online content and implement digital marketing and fundraising campaign initiatives
Assist in implementing lead generation programs, including telemarketing, with channels integration to maximize ROI
Assist in the procurement process for all supplier relationships linked to new donor acquisition through digital channels
Assist with reporting related to digital fundraising, including quarterly reports, mid-year, and year-end reports
Assist in the production process of each direct mail activity in line with planned timing, quantity, and quality of service, and coordinate with suppliers on all technical aspects
Work on donors' data extraction from the database to secure names file delivery to suppliers
Work on campaigns reporting systems and setting report templates to monitor supplier performances
Assist in developing and implementing production procedures in case of emergency
Work on other direct marketing acquisition activities if requested

Requirements & Qualifications

1 year relevant experience with High School Diploma, or Bachelor or equivalent or higher
Knowledge or experience in private sector fundraising, sales, client/donor communication, marketing, or journalism
Participation in fundraising campaigns in profit or non-profit industry
Ability to maintain databases and software in fundraising
Understanding of the non-profit sector
Knowledge of database migration and setting up a Contact Relationship Management (CRM) system
Project management experience
Vendor management experience
Experience in data analysis and segmentation
Functional skills in direct marketing and direct response fundraising, private sector fundraising and partnerships, and fundraising-face to face, mass appeal, digital, emergency, DRTV, etc.
Cross-cultural communication skills
Drafting and documentation skills
Language requirements: knowledge of English and UN working language of the duty station if not English
Core competencies: accountability, communication, organizational awareness, teamwork & collaboration, commitment to continuous learning, client & result orientation
Managerial competencies: judgement and decision making
Cross-functional competencies: planning and organizing, analytical thinking, technological awareness

How to Apply

Review the job description and requirements to ensure you meet the minimum qualifications.
Prepare your application, including your resume and cover letter.
Click the Apply button below to submit your application.

Ready to apply?

Apply Now →

Eligibility CheckerFind opportunities that fit you CV BuilderBuild a scholarship-ready CV

Similar Jobs

View all →

Jobs

INNERGY

Onboarding Specialist

Opportunity Overview The Onboarding Specialist role is focused on managing the onboarding process for new clients, setting clear expectations, defining milestones, and tracking progress. This involves supporting client education, monitoring client health, and maintaining clear communication with clients. The goal is to keep clients engaged and motivated throughout the onboarding process, encouraging the adoption of best practices. The ideal candidate has experience in onboarding, client success, or related roles, preferably within the architectural millwork industry or manufacturing. The Onboarding Specialist will work closely with clients to identify and address potential challenges early on, developing strategies to overcome obstacles and keep the onboarding process on track. This role also involves gathering client feedback and sharing insights to refine onboarding strategies and influence future training content priorities. The Onboarding Specialist must have strong communication skills, excellent organizational and time-management skills, and the ability to analyze data and use insights to manage progress and risks. The role requires a problem-solving mindset with adaptability to client needs and challenges. The Onboarding Specialist will collaborate with content or training teams to prioritize and influence resource development, and will be responsible for maintaining clear, consistent communication with clients, providing regular updates and documenting all interactions for cross-team visibility. Responsibilities - Manage the onboarding process for new clients by setting clear expectations, defining milestones, and tracking progress against onboarding goals - Support client education by integrating learning opportunities into onboarding and collaborating with the Content Creation team to prioritize and request the training resources clients need most - Use data and progress tracking to monitor client health during onboarding, identifying and addressing potential challenges early - Keep clients engaged and motivated throughout onboarding, encouraging adoption of INNERGY processes and best practices - Maintain clear, consistent communication with clients, providing regular updates and documenting all interactions for cross-team visibility - Identify and address challenges such as limited client engagement or resistance to change, developing strategies to overcome these obstacles and keep onboarding on track - Gather client feedback throughout onboarding and share insights to help refine onboarding strategies and influence future training content priorities Requirements & Qualifications - Experience in onboarding, client success, or related roles, preferably within the Microvellum architectural millwork industry or manufacturing - Strong communication skills with the ability to explain complex concepts clearly - Excellent organizational and time-management skills - Ability to analyze data and use insights to manage progress and risks - Skilled at motivating and guiding clients toward successful outcomes - Experience collaborating with content or training teams to prioritize and influence resource development - Problem-solving mindset with adaptability to client needs and challenges Benefits - Travel up to 10% of the time How to Apply 1. Review the job description and requirements to ensure you are a good fit for the role. 2. Prepare your application materials, including your resume and a cover letter. 3. Click the Apply button below to submit your application.

Rolling deadline

Jobs

Sunrise

Patient Experience Coordinator

Opportunity Overview The Patient Experience Coordinator role is available at a tech-enabled, AI-supported care environment. This position serves as a primary point of contact for patients through phone, email, and in-app messaging. The coordinator will work with cross-functional teams, including Care Coordination, Billing, and Clinical Operations, to ensure patients receive coordinated support throughout their care journey. The ideal candidate will have experience in healthcare coordination, patient support, or a similar patient-facing healthcare role. The Patient Experience Coordinator will resolve non-clinical patient inquiries, escalate concerns to appropriate teams when necessary, and maintain accurate documentation in accordance with established workflows and HIPAA requirements. The role requires exceptional written and verbal communication skills, empathy, professionalism, and emotional intelligence. The coordinator will also contribute to operational initiatives that improve patient satisfaction, communication quality, and organizational performance. The company offers a dynamic, remote work environment with opportunities for professional growth and development. The team is international, with members across the US, France, and Belgium, and the company provides comprehensive benefits, including health insurance, retirement planning, and paid time off. Responsibilities - Serve as a primary point of contact for patients through phone, email, and in-app messaging - Partner with cross-functional teams to ensure patients receive coordinated support throughout their care journey - Resolve non-clinical patient inquiries and escalate concerns to appropriate teams when necessary - Maintain accurate documentation and ensure all patient interactions are recorded in accordance with established workflows and HIPAA requirements - Communicate clearly and compassionately with patients - Prioritize multiple patient conversations while meeting service level expectations in a dynamic environment - Recognize recurring patient concerns and emerging trends, bringing opportunities for process improvement to the Customer Success Manager - Contribute to operational initiatives that improve patient satisfaction, communication quality, and organizational performance Requirements & Qualifications - 2+ years of experience in healthcare coordination, patient support, care navigation, customer success, or another patient-facing healthcare role - Exceptional written and verbal communication skills with a high level of empathy, professionalism, and emotional intelligence - Ability to work independently in a dynamic, remote environment while collaborating effectively with cross-functional teams - Confidence using digital communication tools, healthcare technology, and patient engagement platforms - Data-driven mindset with the ability to track tasks, maintain accurate records, and follow structured workflows - Genuine commitment to improving patient experience - Operational and automation mindset - Availability to work Pacific Time or Eastern Time (PST or EST) business hours Benefits - Comprehensive health benefits (medical, dental, vision) - FREE One Medical membership - 401(k) with company match - 20 days PTO + 10 paid holidays + 80 hours paid sick leave - Internet stipend - Annual team offsite - Meaningful work that directly improves people's lives - Opportunity to be part of an international team How to Apply 1. Review the job description and requirements to ensure you are a good fit for the role. 2. Prepare your application materials, including your resume and a cover letter. 3. Click the Apply button below to submit your application.

Rolling deadline

Jobs

The Sweetery

How Keep Your PiesÂ FromÂ Getting Soggy BottomsÂ

Opportunity Overview South Carolina summers can be challenging for desserts, especially with the intense heat, heavy humidity, and long afternoons outdoors. This can affect the texture and quality of baked goods, such as pies. The issue of soggy bottoms in pies is a common problem that bakers face in these conditions. Understanding how to prevent this issue is crucial for bakers who want to create high-quality desserts. The problem of soggy bottoms in pies is not just a matter of aesthetics; it can also affect the overall taste and texture of the dessert. Bakers need to find ways to prevent this issue, especially during the summer months in South Carolina. This requires a deep understanding of the factors that contribute to soggy bottoms and the techniques that can be used to prevent them. By mastering the techniques for preventing soggy bottoms, bakers can create high-quality pies that are perfect for any occasion. This requires a combination of knowledge, skill, and practice, as well as an understanding of the challenges posed by the South Carolina summer. Benefits - No benefits are mentioned in the source. Eligibility - No eligibility criteria are mentioned in the source. Required Documents - No required documents are mentioned in the source. How to Apply 1. No application process is mentioned in the source. 2. No application process is mentioned in the source. 3. No application process is mentioned in the source.

Rolling deadline