Senior Management Support Associate

Posted July 19, 2026

About this opportunity

Opportunity Overview

The United Nations High Commissioner for Refugees (UNHCR) is seeking a Senior Management Support Associate to work in a high-volume environment, providing administrative and operational support across multiple functional areas. This role will be responsible for ensuring the effective implementation of management support processes and contributing to the continuous improvement of workflows and internal controls. The Senior Management Support Associate will operate with a high degree of independence, overseeing routine service delivery, coordinating with functional specialists, and providing quality assurance and guidance to junior staff. The ideal candidate will have progressively responsible experience in administrative and management support functions, with demonstrated depth in areas such as human resources, finance, procurement, or general operations. They will also have experience coordinating multiple support functions in complex or high-volume environments, including liaison with functional experts and external stakeholders. The Senior Management Support Associate will be expected to identify issues, contribute to problem-solving, and recommend process improvements. The role will be based in a location to be determined, and the candidate will be expected to be fluent in English and the UN working language of the duty station, if not English. They will also be expected to have a high school diploma and at least 4 years of relevant experience, or a bachelor's degree and at least 2 years of relevant experience.

Responsibilities

Coordinate and oversee end-to-end recruitment logistics, including drafting vacancy announcements, initial screening, scheduling interviews, and ensuring timely onboarding and induction processes.
Monitor and proactively manage staffing data, contract expirations, leave plans, and workforce planning dashboards, flagging issues and advising supervisors on appropriate HR actions.
Serve as a focal point for interpreting and applying HR policies, entitlements, and procedures, referring complex cases to HR focal points as needed.
Track performance management compliance and support the implementation of learning and development plans by coordinating training logistics and maintaining records.
Draft and review correspondence and documentation related to human resources actions, ensuring alignment with policy and internal controls.
Monitor and analyze budgets and expenditure trends, prepare detailed financial tracking reports, identify variances, and provide recommendations for corrective action.
Prepare and verify a range of financial transactions, including payment requests, travel claims, and vendor payments, ensuring compliance with applicable financial regulations and rules.
Support the financial closure process by consolidating inputs, resolving outstanding items, and preparing analytical summaries for management review.
Coordinate with Finance and Programme units to reconcile financial records and provide input on budget planning and revisions.
Lead the initiation and tracking of procurement processes, ensuring accuracy and completeness of supporting documentation, and compliance with procurement procedures.
Coordinate vendor communications, draft routine contracts or agreements, and maintain vendor databases and contract records.
Analyze procurement metrics and provide inputs on improving lead times and efficiency, escalate procurement risks or delays as appropriate.
Oversee inventory and asset management activities, ensuring timely updates to records, physical verification, and reporting discrepancies to supervisors.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility.

Benefits

Salary will be determined by the UNHCR salary scale, which can be found on the UNHCR website.
Other benefits may include health insurance, retirement plan, and paid leave, but these are not specified in the job description.

Requirements & Qualifications

4 years of relevant experience with a high school diploma, or 2 years of relevant experience with a bachelor's degree or higher.
Progressively responsible experience in administrative and management support functions.
Demonstrated depth in areas such as human resources, finance, procurement, or general operations.
Experience coordinating multiple support functions in complex or high-volume environments.
Demonstrated ability to identify issues, contribute to problem-solving, and recommend process improvements.
Supervisory experience, including oversight of workflows, quality assurance, and the provision of guidance or training to junior staff.
Knowledge of English and the UN working language of the duty station, if not English.
High school diploma required, bachelor's degree preferred.
Relevant certificates or licenses are not specified.

How to Apply

Review the job description and requirements to ensure you meet the minimum qualifications.
Prepare your application, including your resume, cover letter, and any other required documents.
Click the Apply button below to submit your application.

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