Senior Shelter Associate

Posted July 19, 2026

About this opportunity

Opportunity Overview

The United Nations High Commissioner for Refugees (UNHCR) is seeking a Senior Shelter Associate to provide support in carrying out comprehensive sectoral needs assessments and day-to-day operations of construction and general infrastructure projects. The incumbent will work closely with other relevant sectors such as protection, programme, community services, public health, WASH, administration, and supply to ensure the most effective response. The Senior Shelter Associate will be responsible for providing technical support in general infrastructure planning, design, and construction monitoring, and will assist in the development and updating of shelter strategies. The Senior Shelter Associate will work in an urban context, taking into consideration urban planning strategies, including an analysis of residential areas, housing affordability, and availability. The incumbent will also ensure that shelter assistance minimizes the risk of harm, eviction, exploitation, and abuse, overcrowded living conditions, limited access to services, and unhygienic conditions. Special attention will be given to the environment and low-carbon approaches, with attention to material selection through sustainable means to ensure a green approach to shelter delivery. The Senior Shelter Associate will be part of a team that is accountable to perform their duties as reflected in their job description, within their delegated authorities, in line with the regulatory framework of UNHCR. The incumbent will be required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional, and managerial competencies and UNHCR's core values of professionalism, integrity, and respect for diversity.

Responsibilities

  • Assist in carrying out shelter needs assessments while liaising with other relevant sectors such as protection, programme, community services, WASH, administration, and supply.
  • Work with the relevant stakeholders to ensure that the shelter beneficiary selection process prioritizes the needs of the most vulnerable Persons of Concern (PoC).
  • Assist the supervisor in developing and updating shelter strategies to reflect evolving situations and ensure alignment with national and global level policies and guidelines.
  • Provide support in the daily management of all construction and infrastructure projects within the Area of Responsibility (AoR) ensuring that works are carried out in compliance with established UNHCR and national standards/best practices for the full project cycle.
  • Monitor and follow up the design and construction of infrastructure to confirm these are approved by the relevant authorities, technically sound, supplemented with accurate drawings, detailed BQs, and specifications, and implemented according to plans, completed within designated timelines, budget, and ensure that this information is shared with relevant colleagues.
  • Work closely with other relevant sectors such as WASH, education, and health so that shelter and infrastructure implementation is synchronized and coordinated.
  • Assist implementing partners on sound technical shelter and settlement issues while ensuring compliance with national and global standards, national and operational strategies, and guidance.
  • Provide technical support in the field of shelter, construction, and infrastructure development within the AoR to best meet the needs of PoC.
  • Assist in coordination and management of UNHCR's shelter and infrastructure interventions in a timely, cost-effective, inter-sectoral manner.
  • Participate, as technical focal point within the AoR for shelter/infrastructure, in coordination meetings with various stakeholders including Government counterparts to ensure UNHCR's interests and those of the PoCs are adequately reflected and disseminate information to all stakeholders in a timely, efficient manner.
  • Assist Programme in reviewing technical components of the Project Partnership Agreements that contain any construction and infrastructure projects.
  • Actively work with Programme as a member of the Multi-Functional Team in the Operation and regularly participate in multi-sectoral activities to ensure protection and assistance needs of the population are met.
  • Draft bid documents for all construction and infrastructure projects including technical specifications, BoQs, drawings, etc.
  • Assist in the technical evaluation of received bids as well as in the review/inspection of the quality of shelter and infrastructure products/works during implementation and at completion.
  • Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility.
  • Perform other related duties as required.

Benefits

  • No specific benefits are mentioned in the source.

Requirements & Qualifications

  • 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.
  • Civil Engineering; Architecture (Certificates and Licenses marked with an asterisk* are essential).
  • Versatile in use of word processing and spreadsheet applications ability to prepare schedules / bills of quantities and estimating cost.
  • Experience in developing shelter and settlement need assessments and undertaking gap analysis for development of shelter programs.
  • Knowledge of computer graphics, AutoCAD, and mapping software as well as the capacity to use mapping tools (GPS), and digital photographic equipment, and related software (map info etc.).
  • CO-Drafting and Documentation.
  • SP-CAD 3D modeling for Settlement Analysis (eg. Infraworks, Civil 3D).
  • SP-Shelter and Infrastructure Coordination.
  • IT-Computer Assisted Design Software (e.g. AutoCAD).
  • Language Requirements: Knowledge of English and UN working language of the duty station if not English.

How to Apply

  1. Review the job description and requirements to ensure you meet the minimum qualifications.
  2. Prepare your application, including your resume and any required certificates or licenses.
  3. Click the Apply button below to submit your application.

Ready to apply?

Similar Jobs

View all →
INNERGY logo

Jobs

INNERGY

Onboarding Specialist

Opportunity Overview The Onboarding Specialist role is focused on managing the onboarding process for new clients, setting clear expectations, defining milestones, and tracking progress. This involves supporting client education, monitoring client health, and maintaining clear communication with clients. The goal is to keep clients engaged and motivated throughout the onboarding process, encouraging the adoption of best practices. The ideal candidate has experience in onboarding, client success, or related roles, preferably within the architectural millwork industry or manufacturing. The Onboarding Specialist will work closely with clients to identify and address potential challenges early on, developing strategies to overcome obstacles and keep the onboarding process on track. This role also involves gathering client feedback and sharing insights to refine onboarding strategies and influence future training content priorities. The Onboarding Specialist must have strong communication skills, excellent organizational and time-management skills, and the ability to analyze data and use insights to manage progress and risks. The role requires a problem-solving mindset with adaptability to client needs and challenges. The Onboarding Specialist will collaborate with content or training teams to prioritize and influence resource development, and will be responsible for maintaining clear, consistent communication with clients, providing regular updates and documenting all interactions for cross-team visibility. Responsibilities - Manage the onboarding process for new clients by setting clear expectations, defining milestones, and tracking progress against onboarding goals - Support client education by integrating learning opportunities into onboarding and collaborating with the Content Creation team to prioritize and request the training resources clients need most - Use data and progress tracking to monitor client health during onboarding, identifying and addressing potential challenges early - Keep clients engaged and motivated throughout onboarding, encouraging adoption of INNERGY processes and best practices - Maintain clear, consistent communication with clients, providing regular updates and documenting all interactions for cross-team visibility - Identify and address challenges such as limited client engagement or resistance to change, developing strategies to overcome these obstacles and keep onboarding on track - Gather client feedback throughout onboarding and share insights to help refine onboarding strategies and influence future training content priorities Requirements & Qualifications - Experience in onboarding, client success, or related roles, preferably within the Microvellum architectural millwork industry or manufacturing - Strong communication skills with the ability to explain complex concepts clearly - Excellent organizational and time-management skills - Ability to analyze data and use insights to manage progress and risks - Skilled at motivating and guiding clients toward successful outcomes - Experience collaborating with content or training teams to prioritize and influence resource development - Problem-solving mindset with adaptability to client needs and challenges Benefits - Travel up to 10% of the time How to Apply 1. Review the job description and requirements to ensure you are a good fit for the role. 2. Prepare your application materials, including your resume and a cover letter. 3. Click the Apply button below to submit your application.

Rolling deadline
Sunrise logo

Jobs

Sunrise

Patient Experience Coordinator

Opportunity Overview The Patient Experience Coordinator role is available at a tech-enabled, AI-supported care environment. This position serves as a primary point of contact for patients through phone, email, and in-app messaging. The coordinator will work with cross-functional teams, including Care Coordination, Billing, and Clinical Operations, to ensure patients receive coordinated support throughout their care journey. The ideal candidate will have experience in healthcare coordination, patient support, or a similar patient-facing healthcare role. The Patient Experience Coordinator will resolve non-clinical patient inquiries, escalate concerns to appropriate teams when necessary, and maintain accurate documentation in accordance with established workflows and HIPAA requirements. The role requires exceptional written and verbal communication skills, empathy, professionalism, and emotional intelligence. The coordinator will also contribute to operational initiatives that improve patient satisfaction, communication quality, and organizational performance. The company offers a dynamic, remote work environment with opportunities for professional growth and development. The team is international, with members across the US, France, and Belgium, and the company provides comprehensive benefits, including health insurance, retirement planning, and paid time off. Responsibilities - Serve as a primary point of contact for patients through phone, email, and in-app messaging - Partner with cross-functional teams to ensure patients receive coordinated support throughout their care journey - Resolve non-clinical patient inquiries and escalate concerns to appropriate teams when necessary - Maintain accurate documentation and ensure all patient interactions are recorded in accordance with established workflows and HIPAA requirements - Communicate clearly and compassionately with patients - Prioritize multiple patient conversations while meeting service level expectations in a dynamic environment - Recognize recurring patient concerns and emerging trends, bringing opportunities for process improvement to the Customer Success Manager - Contribute to operational initiatives that improve patient satisfaction, communication quality, and organizational performance Requirements & Qualifications - 2+ years of experience in healthcare coordination, patient support, care navigation, customer success, or another patient-facing healthcare role - Exceptional written and verbal communication skills with a high level of empathy, professionalism, and emotional intelligence - Ability to work independently in a dynamic, remote environment while collaborating effectively with cross-functional teams - Confidence using digital communication tools, healthcare technology, and patient engagement platforms - Data-driven mindset with the ability to track tasks, maintain accurate records, and follow structured workflows - Genuine commitment to improving patient experience - Operational and automation mindset - Availability to work Pacific Time or Eastern Time (PST or EST) business hours Benefits - Comprehensive health benefits (medical, dental, vision) - FREE One Medical membership - 401(k) with company match - 20 days PTO + 10 paid holidays + 80 hours paid sick leave - Internet stipend - Annual team offsite - Meaningful work that directly improves people's lives - Opportunity to be part of an international team How to Apply 1. Review the job description and requirements to ensure you are a good fit for the role. 2. Prepare your application materials, including your resume and a cover letter. 3. Click the Apply button below to submit your application.

Rolling deadline
The Sweetery logo

Jobs

The Sweetery

How Keep Your Pies From Getting Soggy BottomsÂ

Opportunity Overview South Carolina summers can be challenging for desserts, especially with the intense heat, heavy humidity, and long afternoons outdoors. This can affect the texture and quality of baked goods, such as pies. The issue of soggy bottoms in pies is a common problem that bakers face in these conditions. Understanding how to prevent this issue is crucial for bakers who want to create high-quality desserts. The problem of soggy bottoms in pies is not just a matter of aesthetics; it can also affect the overall taste and texture of the dessert. Bakers need to find ways to prevent this issue, especially during the summer months in South Carolina. This requires a deep understanding of the factors that contribute to soggy bottoms and the techniques that can be used to prevent them. By mastering the techniques for preventing soggy bottoms, bakers can create high-quality pies that are perfect for any occasion. This requires a combination of knowledge, skill, and practice, as well as an understanding of the challenges posed by the South Carolina summer. Benefits - No benefits are mentioned in the source. Eligibility - No eligibility criteria are mentioned in the source. Required Documents - No required documents are mentioned in the source. How to Apply 1. No application process is mentioned in the source. 2. No application process is mentioned in the source. 3. No application process is mentioned in the source.

Rolling deadline