Digital Transformation (SSTA) - International CST II, WAE

Posted July 19, 2026

About this opportunity

Opportunity Overview

The World Food Programme is hiring a Senior Strategic Technical Advisor on Management Information Systems for Social Protection to work remotely with travel to Iraq on mission. This 11-month consultant position, with a maximum of 15 working days per month, is part of the Social Protection unit in Iraq. The World Food Programme is the world's largest humanitarian organization, saving lives in emergencies and supporting a sustainable future for people recovering from conflict, disasters, and the impact of climate change. The organization is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply. The Senior Strategic Technical Advisor will play a pivotal role in advancing the World Food Programme's engagement in social protection reforms in Iraq, providing strategic guidance and oversight to define clear objectives, actionable steps, operational risks, and mitigating measures for the successful implementation of the Iraq Single Registry initiative and the enhancement of social assistance programs' Management Information Systems. The advisor will utilize their deep knowledge of digitalization in social protection and food systems to develop and communicate a policy-oriented, realistically phased, and budgeted digital convergence strategy. The World Food Programme offers a highly inclusive, diverse, and multicultural working environment and invests in the personal and professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs, as well as through internal mobility opportunities. A career path in the World Food Programme provides an exciting opportunity to work across various country, regional, and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

Responsibilities

  • Review, refine, and unpack the social protection unit's strategy, informing the upcoming Country Strategic Plan
  • Ensure that the World Food Programme's social protection programming is in alignment with global goals and targets, adheres to standards and best practices, integrates the organization's corporate frameworks, and is consistent with Iraq's national development plan
  • Provide technical assistance and thought leadership in the hypermarket food subsidy and economic empowerment pathways pilots, complementing the SSN and across key programs like the school meals, the PDS, and people with disabilities programme
  • Support the design and operationalization of a real-time monitoring and analytics framework within the Single Registry, integrating food security, nutrition, and risk indicators to assess programme adequacy and responsiveness to shocks
  • Conduct a comprehensive review, summary, and update of the digital landscape assessment and action plan for Iraq to guide the development of the Iraq Single Registry
  • Develop and implement a strategy for the uptake and socialization of assessment findings, ensuring understanding and ownership by government counterparts in the Kurdistan Region of Iraq
  • Oversee the creation of a master slide deck, briefing notes, key talking points, and visual aids that effectively communicate the objectives and benefits of the Single Registry and MIS strengthening initiatives
  • Develop a narrative that explains the measurable benefits, key risks, and mitigating measures, and concrete next steps for the Single Registry and MIS strengthening initiatives

Benefits

  • Attractive compensation package
  • Opportunity to work with a highly inclusive, diverse, and multicultural organization
  • Personal and professional development opportunities through training, accreditation, coaching, mentorship, and internal mobility
  • Chance to work across various country, regional, and global offices around the world

Requirements & Qualifications

  • The World Food Programme encourages qualified candidates to apply, irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, or disability
  • The position requires a deep knowledge of digitalization in social protection and food systems
  • The ability to develop and communicate a policy-oriented, realistically phased, and budgeted digital convergence strategy is necessary
  • Experience in providing technical assistance and thought leadership in social protection programming is desirable
  • Strong understanding of the World Food Programme's corporate frameworks and global goals and targets is required
  • Ability to work in a highly inclusive, diverse, and multicultural working environment is essential

How to Apply

  1. Review the terms and conditions of the vacancy announcement.
  2. Prepare your application, including your resume and a cover letter.
  3. Click the Apply button below to submit your application.

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