Client Success Manager

Posted July 19, 2026

About this opportunity

Opportunity Overview

Bright Tax is hiring a Client Success Manager to work full-time, with the option to work remotely. This role involves managing client relationships and ensuring their success by understanding their needs and providing solutions. The ideal candidate will have experience in client success management and be able to work independently. Bright Tax is a provider of tax services, and the Client Success Manager will work with clients to ensure they are satisfied with the services provided. The Client Success Manager will be responsible for developing and implementing client success plans, monitoring client health, and collaborating with internal teams to resolve client issues. The company is looking for someone who can work independently and as part of a team, with excellent communication and interpersonal skills. The role is a great fit for someone who has experience in client success management and is looking to work with a growing company. The company offers remote work options, which can provide a flexible work environment.

Responsibilities

Manage client relationships to ensure client satisfaction and retention
Work with clients to understand their needs and provide solutions
Identify and pursue new sales opportunities with existing clients
Collaborate with internal teams to resolve client issues
Develop and implement client success plans
Monitor client health and intervene when necessary

Benefits

Competitive salary
Opportunity to work with a growing company
Remote work options

Requirements & Qualifications

2+ years of experience in client success management
Proven track record of success in managing client relationships
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong problem-solving skills

How to Apply

Review the job description and requirements to ensure you are a good fit for the role.
Prepare your resume and cover letter, highlighting your experience and skills in client success management.
Click the Apply button below to submit your application.

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