Organization

FIFA — Tournament and Venue Operations

8 active opportunities available

Jobs

Food Safety Manager

This is a fixed-term, full-time Food Safety Manager position in the Tournament and Venue Operations department, located in Brazil. The department manages tournament and venue operations. The Food Safety Manager will work in Brazil, which suggests the ideal candidate should be willing to relocate or already be based in the country. This opportunity is realistically for someone with experience in food safety management. The contract has a specific end date, as it is a fixed-term position. The role is in the Tournament and Venue Operations department. The job title implies that food safety management experience is necessary. 2. Prepare your application. 3. Click the Apply button below to submit your application.

Rolling deadline🇧🇷 Brazil

Jobs

FIFA — Tournament and Venue Operations

Vehicle Access and Parking Permit (VAPP) Manager

This is a fixed-term, full-time job as a Vehicle Access and Parking Permit (VAPP) Manager in Brazil. The role is part of the Tournament and Venue Operations department and involves managing the development and implementation of vehicle access and parking permits for the FWWC2027 and other events. The job requires strong analytical skills, experience managing service providers, and the ability to work in a fast-paced environment. The VAPP Manager will act as a liaison between different departments and stakeholders, including the Transport FA and FIFA27 departments. They will also be responsible for leading the procurement and contract implementation of service providers, managing the VAPP system, and ensuring compliance with contractual requirements. The ideal candidate will have experience managing operational databases, permit or accreditation systems, and developing operational procedures and policies. They will also need to be fluent in English and Portuguese, have the right to work in Brazil, and be able to relocate to Rio de Janeiro. Responsibilities Act as the primary liaison between the Transport FA and FIFA27 departments for all VAPP related planning and operational matters Develop and implement the Host Cities Vehicles Access and/or Parking Permits (VAPPs) and venue/stadium transport access operational plans Deliver the FWWC2027 VAPP scheme considering all factors surrounding the guests and Workforce’s journey Lead the procurement, contract implementation, and performance management of the service provider(s) responsible for the production, printing, packaging, and distribution of all VAPPs Manage the VAPP system and supporting tools and systems Engage with all stakeholders effectively and collect requirements, update and maintain VAPPs database Assist with the distribution of VAPPs to all guest groups in coordination with guest group owners Create and maintain comprehensive processes to obtain necessary documents from all functional areas/departments to facilitate the permit application Work closely with key partners and service providers to monitor and ensure VAPPs activities are being executed in alignment with the contractual requirements Develop FWWC2027 VAPP Guide(s), policies, and related procedures Prepare and submit forms/applications and letters to various departments/functional areas having jurisdiction over required permits and/or approvals Manage the onsite VAPP helpdesk for all incoming enquiries during operational period Requirements & Qualifications Experience managing service providers, including procurement support, contract administration, supplier performance management, and service level monitoring Experience coordinating cross-functional teams and engaging with public authorities, venue operators, suppliers, and internal stakeholders Experience managing operational databases, permit or accreditation systems, or other information management platforms is highly desirable Experience developing operational procedures, policies, user guides, and standard operating procedures (SOPs) Experience working in an international, multicultural, and fast-paced environment is desirable Previous experience in large events would be an advantage, but is not mandatory Advanced proficiency in Microsoft Excel, including data validation, pivot tables, advanced formulas, and large database management Strong ability to work with operational systems, online platforms, databases, and reporting tools Strong analytical skills, with the ability to identify inconsistencies, gaps, duplications, and risks in data and operational records Ability to produce clear reports, trackers, dashboards, and status updates for management and stakeholders Strong attention to detail, especially when dealing with permits, vehicle data, stakeholder requests, and controlled documents Ability to translate operational requirements into system requirements, user guides, and practical procedures Ability to work under pressure to immoveable deadlines Right to work in Brazil Fluent in English (spoken and written) Fluent in Portuguese (spoken and written) Ability to re-locate to Rio de Janeiro Benefits No benefits are specified in the source. 2. Prepare your application, including your resume and any required supporting documents. 3. Click the Apply button below to submit your application.

Rolling deadline🇧🇷 Brazil

Jobs

FIFA — Tournament and Venue Operations

Fleet and Bus Service Manager

The Fleet and Bus Service Manager role is a fixed-term, full-time position in the Tournament and Venue Operations department, located in Brazil. This role acts as the primary liaison between the Transport FA and FIFA27 departments for all bus and minibuses related planning and operational matters. The manager will oversee the reception, inspection, and acceptance of vehicles, manage the return and decommissioning process, and ensure alignment with vehicle specifications, delivery timelines, and operational needs. This position requires strong transport and fleet or bus services experience in international major events. The ideal candidate will have experience in managing fleet services, developing operational plans, and coordinating with suppliers. They will be responsible for managing day-to-day operations, subordinate staff, and ensuring all FIFA and supplier staff are properly trained. The role also involves providing regular reporting to senior managers and stakeholders, facilitating cross-functional collaboration with other event areas, and ensuring coherent and efficient engagement with fleet service matters. The Fleet and Bus Service Manager role is a key position in the Tournament and Venue Operations department, and the successful candidate will be responsible for delivering high-quality fleet and bus services during the FWWC2027 and any ancillary events. Responsibilities - Act as the primary liaison between the Transport FA and FIFA27 departments for all bus and minibuses related planning and operational matters - Coordinate the reception, inspection, and acceptance of vehicles - Manage the return, decommissioning, and handback process of fleet and buses post-tournament - Develop the fleet and bus services Operational plan and the Depot Concept of Operations - Ensure implementation of the Operational plan across all Host Cities - Manage all ancillary contracts and operational processes related to the bus and minibus services - Act as the central coordinator for the development of service-related Policies & Procedures, reports, presentations, and Guidelines - Manage day-to-day operations pre and during the event and subordinate staff - Setup and manage bus timetables and required information into the Tournament Management System (TMS) - Ensure all FIFA and supplier staff are properly trained - Develop and deliver the full training program for all drivers and fleet operational team Requirements & Qualifications - Strong transport and fleet or bus services experience in international major events - Experience in at least two world-class sport/events - Ability to manage day-to-day operations and subordinate staff - Ability to develop and implement operational plans and policies - Ability to facilitate cross-functional collaboration with other event areas - Ability to provide regular reporting to senior managers and stakeholders 2. Prepare your application, including your resume and any required supporting documents. 3. Click the Apply button below to submit your application.

Rolling deadline🇧🇷 Brazil

Jobs

FIFA — Tournament and Venue Operations

Event Logistics Manager

The Event Logistics Manager position is a full-time, permanent role at FIFA in Zurich. This job involves planning, preparing, and executing international shipments for FIFA tournaments, draws, and corporate events. The role is suited for someone with experience in international freight forwarding, customs operations, and logistics. The job requires coordinating logistics requirements with various stakeholders, leading key logistics workstreams, and managing shipment-related requests. The ideal candidate will have a completed commercial apprenticeship or equivalent qualification in a related field, as well as at least 5 years of professional experience in international freight forwarding and customs operations. The role offers opportunities for professional growth and development, as well as a range of benefits, including language courses, continuous learning, and flexible pension benefits. Responsibilities Plan, prepare, and execute international shipments for FIFA tournaments, draws, and corporate events Coordinate logistics requirements with internal stakeholders, host country teams, suppliers, venues, and hotels Lead and oversee key logistics workstreams including international freight, customs clearance, warehousing, distribution, venue logistics, and the movement of team equipment Prepare logistics tender documentation, support procurement processes, and evaluate supplier proposals Coordinate warehouse operations and event shipments, including physical picking, packing, unpacking, repacking, and distribution activities Manage shipment-related requests and troubleshoot operational challenges Prepare and issue international customs documentation, including invoices, packing lists, certificates of origin, and ATA carnets Act as the primary point of contact for customs matters and support the implementation of customs procedures Manage FIFA storage facilities both in Zurich and at events, ensuring effective inventory and material management Monitor logistics service delivery, establish operational processes, and drive continuous improvements Support cross-functional projects and operational activities Travel extensively to FIFA tournaments and events worldwide, providing on-site logistics expertise Requirements & Qualifications A completed commercial apprenticeship or equivalent qualification in international freight forwarding, customs, logistics, or a related field Additional training or certifications in international trade, customs, supply chain management, or logistics operations is an advantage At least 5 years of professional experience in international freight forwarding and customs operations, including air, road, and sea freight Proven experience managing international import and export processes and customs clearance activities across multiple regions Experience within event logistics, exhibition logistics, sports events, or international fair forwarding environments Strong knowledge of customs regulations, international trade documentation, and global logistics processes A solution-oriented, proactive, and pragmatic approach combined with the ability to remain calm under pressure and adapt to changing priorities Strong organizational skills with the ability to work independently, manage multiple tasks simultaneously, and prioritize effectively Excellent stakeholder management and communication skills, with the ability to collaborate across cultures and work effectively with diverse international teams A customer-focused mindset and a willingness to go the extra mile when required Fluency in written and spoken English; proficiency in another FIFA language (French, Spanish, German, or Arabic) is considered an asset Solid Microsoft Office skills, particularly in Excel, Word, and PowerPoint A valid driving licence Willingness to travel extensively and spend extended periods on-site at tournaments and events Physical fitness and the ability to perform hands-on warehouse and event logistics activities, including packing, lifting, and material handling Benefits Health and fitness: Regular football sessions for all abilities, plus on-site gym Home office: Up to two days of home office per week if work permits and home office allowance for all Language courses: Offered to all staff to aid personal and professional growth Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it Pension: Flexible pension benefits with generous employer contribution 2. Prepare your application, including your resume and a cover letter, and ensure you meet all the necessary qualifications. 3. Click the Apply button below to submit your application.

Rolling deadline

Jobs

FIFA — Tournament and Venue Operations

Accreditation System and Application Manager

The Accreditation System and Application Manager is a full-time, fixed-term position in the Tournament and Venue Operations department, located in Brazil. This role involves managing the accreditation system for the FIFA Women's World Cup 2027, ensuring its readiness across all phases, and providing technical support to users. The position requires coordination with various teams, including FIFA Zürich. The role encompasses system implementation, operational management, background check integration, data management, user support, and cross-functional coordination. The ideal candidate will have experience in system management, data analysis, and technical support. The position is in the Tournament and Venue Operations department. Responsibilities Coordinate the setup, configuration, and testing of the accreditation system Ensure system readiness across all phases of the accreditation lifecycle Oversee the day-to-day operation of the accreditation system Monitor system performance, stability, and data flows Act as the primary escalation point for accreditation system incidents Provide first-line technical support to accreditation users Represent the FIFA27 Accreditation department in the Background Check Working Groups Ensure effective integration into the tournament planning and delivery Coordinate the background check process integration within the accreditation system Lead the background check process for the FIFA Women's World Cup 2027 Ensure accurate data processing, validation, and integrity within the accreditation system Oversee data flow, validation rules, and access rights logic within the system Coordinate the delivery of system training for accreditation system users Develop and deliver training materials and sessions for system users Maintain up-to-date user manuals, process documentation, and FAQs Support users in resolving operational system questions and issues Coordinate with Accreditation Operations, Client Group Management, Security, and Technology teams Requirements & Qualifications Experience in system management Experience in data analysis Experience in technical support 2. Prepare your application materials, including your resume and cover letter 3. Click the Apply button below to submit your application

Rolling deadline🇧🇷 Brazil

Jobs

FIFA — Tournament and Venue Operations

Guest Relations Manager

This is a fixed-term, full-time job as a Guest Relations Manager in the Tournament and Venue Operations department, located in Brazil. The role involves leading and coordinating Guest Relations activities across all guest groups for an organization involved in large-scale international events, likely related to sports. The Guest Relations Manager will be responsible for ensuring high service standards and efficient resolution of guest issues. The job requires overseeing guest requests and bookings, defining and implementing guest communication and liaison strategies, and collaborating with internal and external stakeholders. The ideal candidate will have a Bachelor's or Master's Degree in a relevant field, extensive experience in guest relations and guest management, and excellent communication skills in Portuguese and English. The Guest Relations Manager will work in a dynamic environment, managing guest accounts, invitations, registrations, and communication processes. They will also develop policies, guidelines, and protocol requirements for VVIP/VIP guests and coordinate the management of guest-related IT systems and applications. Responsibilities Lead and coordinate Guest Relations activities across all guest groups Define and manage VVIP/VIP account management processes Liaise with stakeholders on guest invitation concepts, guest lists, and quota definitions Map and oversee end-to-end guest journeys Oversee guest requests and bookings Oversee ticketing-related guest processes Define and implement guest communication and liaison strategies Collaborate with internal and external stakeholders Develop policies, guidelines, and protocol requirements for VVIP/VIP guests Coordinate the management of guest-related IT systems and applications Manage resources and support workforce planning for Guest Relations activities Ensure project delivery within defined timelines, milestones, and quality standards Develop training concepts and deliver training sessions for service providers, workforce, and volunteers Requirements & Qualifications Bachelor’s or Master’s Degree in Communications & Marketing, International Relations, Business Management, Hospitality Management, or a related field Specialization in protocol, event management, or international relations is an advantage Extensive experience in guest relations and guest management Experience in planning, coordinating, and delivering guest services in a professional or event-based environment On-site event experience in guest relations, protocol, or VVIP/VIP service delivery Experience in managing guest accounts, invitations, registrations, and communication processes is an advantage Experience in coordinating with high-level stakeholders is an asset Fluent Portuguese and English (spoken and written) with excellent communication skills Strong stakeholder management and relationship-building skills High level of diplomacy and ability to handle sensitive VVIP/VIP interactions Strong organizational and planning skills Proven problem-solving skills and ability to operate in dynamic environments Strong project management skills and ability to deliver under pressure Solid understanding of guest management processes and operational coordination Collaborative mindset with the ability to work across cross-functional teams Advanced MS Office skills (Excel, Word, PowerPoint) Project Management certification (e.g. PMI) or equivalent experience is an advantage Relevant certifications in hospitality, event management, or protocol are a plus Right to work in Brazil Ability to re-locate to Rio de Janeiro 2. Prepare your application, including your resume and any required certifications or documents. 3. Click the Apply button below to submit your application.

Rolling deadline🇧🇷 Brazil

Jobs

FIFA — Tournament and Venue Operations

Access Management Cluster Manager

The Access Management Cluster Manager position is a fixed-term, full-time role in the Tournament and Venue Operations department, located in Brazil. This role involves overseeing and supporting Access Management Venue Managers across various official venues. The position requires a bachelor's degree in a relevant field, such as IT & Systems, Sport Venue Management, Safety and Security, or a similar field. The role is part of a large tournament operation, and the ideal candidate will have experience in the sport event industry, preferably within access management, accreditation, safety, and security, or venue management. The Access Management Cluster Manager will be responsible for implementing and operating access management policies and procedures, planning and mapping key client group flows, and ensuring that all client group flows meet FIFA and local accessibility standards. The role also involves facilitating additional and exceptional access requirements onsite and assisting all client groups with any access-related issues. The position requires a range of skills, including effective interpersonal communication, influencing and negotiation skills, strong problem-solving and analytical skills, and the ability to manage multiple projects concurrently under pressure. The ideal candidate will be fluent in Portuguese and English, have the right to work in Brazil, and be able to relocate to Rio de Janeiro. Responsibilities Oversight, training, and support to the Access Management Venue Managers across all official venues Implementation and operation of Access Management policies and procedures for accredited individuals Planning and mapping of key client group flows, vertical transportation, and ingress points onto venue maps Ensuring all client group flows meet FIFA and local Accessibility standards and requirements Provision of key wayfinding information to FIFA Dressing & Signage Facilitating additional and exceptional access requirements onsite Assisting all client groups with any access-related issues Ensuring all Functional Areas at the venues can locate their working areas and know how to reach them Ensuring all access staff and volunteers are trained and understand their roles and functions Requirements & Qualifications Bachelor’s degree or similar level of higher education in IT & Systems, Sport Venue Management, Safety and Security, or a similar field Football access management knowledge FIFA access management knowledge is a plus Effective interpersonal communication, influencing, and negotiation skills Strong problem-solving and analytical skills Experience with the sport event industry, preferably within access management, accreditation, safety, and security, or venue management Experience within FIFA is an advantage Operation and setup of complex access control systems within ticketing and/or accreditation Wayfinding and route planning in a stadium environment Single-sport, multi-venue event experience Management and leadership of a team in high-pressure tournament operations Demonstratable ability to manage multiple projects concurrently and under pressure Fluent in Portuguese and English Right to work in Brazil Ability to re-locate to Rio de Janeiro 2. Prepare your application, including your resume and any required supporting documents. 3. Click the Apply button below to submit your application.

Rolling deadline🇧🇷 Brazil

Jobs

FIFA — Tournament and Venue Operations

Competition Manager

This is a full-time permanent position for a Competition Manager at FIFA in Zurich. The role involves leading and delivering FIFA matches and tournaments. The ideal candidate has a Bachelor's degree in Sport Management, Business Administration, or a related field, and 4-6 years of experience in competition management. The Competition Manager will be responsible for overseeing match operations, developing the Volunteer Programme, and driving key development projects. They will also collaborate with internal and external stakeholders and support senior management. The role requires strong project leadership skills, excellent communication and negotiation skills, and a strong understanding of football regulations. The position offers various benefits, including health and fitness programs, home office options, language courses, and continuous learning opportunities. Benefits - Regular football sessions for all abilities - On-site gym - Up to two days of home office per week - Home office allowance - Language courses - Continuous learning and development opportunities - Flexible pension benefits with generous employer contributions - Relocation assistance - Support for using public transport - Generous vacation allowance - Volunteering opportunities Eligibility - Bachelor’s degree in Sport Management, Business Administration, or a related field - 4–6 years of experience in competition management, match operations, and event/project management - Strong project leadership skills - Excellent communication, negotiation, and stakeholder management skills - Strong understanding of football regulations, competition frameworks, and the IFAB Laws of the Game - Fluent in English - Proficient in MS Word, Excel, and PowerPoint - Willingness to travel and take on on-site operational responsibilities Required Documents Not specified 2. Prepare your application, including your resume and any required supporting documents. 3. Click the Apply button below to submit your application.

Rolling deadline