Initial Resettlement Caseworker

Posted July 19, 2026

About this opportunity

Opportunity Overview

The International Rescue Committee is hiring an Initial Resettlement Caseworker to provide trauma-informed services to refugees and other qualified immigrants. This position is represented by the OPEIU union and is subject to the terms and conditions of a collective bargaining agreement. The Caseworker will work closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet individual client needs and preferences. The ideal candidate will have a Bachelor's degree in social work or a related field of study and at least 2 years of relevant professional experience in the human services field. The Initial Resettlement Caseworker will be responsible for coordinating timely pre- and post-arrival services, conducting intake services with clients, and developing individualized self-sufficiency plans. The position requires a self-starter with excellent problem-solving skills, combined with the proven ability to multi-task, prioritize duties, and manage time effectively. The Caseworker will work in a combination of standard office environment, remote work, and 'field' time within the service delivery area. The International Rescue Committee is a global humanitarian organization that responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. The organization is committed to taking all necessary preventive measures and creating an environment where people feel safe.

Responsibilities

Coordinate timely pre- and post-arrival services to ensure each client has essentials such as airport pick up upon arrival, initial and permanent housing, food, medical care, access to transportation, and is oriented to their new environment
Conduct intake services with clients to assess needs and develop individualized self-sufficiency plans and SMART goals in partnership with each client
Provide services that are relevant to the client’s goals, including the distribution of direct financial assistance, applications for public benefits, referrals to medical and mental health services, and housing
Assess and monitor client progress to support their attainment of established goals, address challenges, and ensure that available resources are utilized
Detail each client interaction in accordance with program requirements and input client information in ETO
Collaborate effectively with coworkers and partner organizations and build and maintain relationships with area service providers for the benefit of clients
Use personal, insured vehicle and/or public transportation to travel and transport clients and materials as needed throughout the service delivery area
May train and lead the activities of volunteers and interns
Perform other duties as assigned

Benefits

Pay rate: $23.49/hr
Comprehensive and highly competitive set of benefits, including 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure
Medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month
FSA for healthcare and commuter costs
403b retirement savings plan with immediately vested matching
Disability and life insurance
Employee Assistance Program

Requirements & Qualifications

Bachelor’s degree in social work or related field of study preferred
Relevant professional experience in human services field required, with a minimum of 2 years of experience strongly preferred
Experience working with refugee and/or immigrant populations strongly preferred
Ability to learn to navigate or familiarity with database systems such as IRIS and Efforts to Outcomes (ETO)
Strong relationship building, diplomacy, and networking skills
Demonstrated success working and communicating effectively in a multi-cultural environment
Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively
Attention to detail and accuracy in work product
Fluency in English, both spoken and written, with proficiency in language(s) spoken by IRC’s clients desired
Proficiency in Microsoft Office applications and ability to use the internet and other digital tools for data entry, research, and problem-solving purposes
Valid driver’s license and access to a personal, insured vehicle

How to Apply

Review the job description and requirements to ensure you are a strong candidate for the position.
Prepare your application materials, including your resume and cover letter.
Click the Apply button below to submit your application.

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