Admin & Operation English Speaker
The academy is hiring for an administrative role that involves managing student registrations, coordinating classes, and supporting programme administration. This job is for someone with a Bachelor's degree and up to one year of experience in administration or a related field. The role requires strong communication and interpersonal skills, attention to detail, and the ability to manage administrative tasks accurately. The academy offers workshops, performances, competitions, examinations, and other events. They are looking for someone who is fluent in English, proficient in Microsoft Office and Google Workspace, and comfortable using CRM systems. The role is fully remote, and the successful candidate will be working with an international team. The job involves a range of tasks, including preparing reports, maintaining administrative records, and assisting with billing administration. The academy needs someone who can serve as the primary point of contact for students, parents, and prospective customers. Responsibilities Manage student registrations, enrollments, attendance, customer records, and CRM data with accuracy Coordinate trial classes, schedules, instructor assignments, room bookings, programme registrations, and rescheduling requests Support programme administration, including workshops, performances, competitions, examinations, and other academy events Serve as the primary point of contact for students, parents, and prospective customers Prepare reports, customer communications, operational documentation, and maintain accurate administrative records Assist with billing administration, invoicing, payment tracking, and follow-up on outstanding payments Collaborate with internal teams and external partners to support smooth daily operations and deliver an excellent customer experience Support marketing administration, website updates, lead follow-ups, and continuously improve administrative processes and data accuracy Requirements & Qualifications Bachelor's degree in any discipline Up to 1 year of experience in Administration, Customer Success, Customer Service, or related roles Fluent in spoken and written English Excellent communication and interpersonal skills with a customer-focused mindset Strong attention to detail and ability to manage administrative tasks accurately Strong organizational skills with the ability to prioritize tasks and work with a sense of urgency Proficient in Microsoft Office, Google Workspace, and comfortable using CRM systems Able to work independently in a fully remote environment while collaborating effectively with an international team 2. Prepare your application, including your resume and a cover letter. 3. Click the Apply button below to submit your application.
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