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Jobs· FIFA — Ticketing, Hospitality & Stadium Revenue

Ticketing Member Associations Customer Care

Opportunity Overview FIFA is hiring a Ticketing Member Associations Customer Care specialist to join its Ticketing, Hospitality & Stadium Revenue department on a fixed-term, full-time contract based in Brazil. This role sits at the heart of the 2026 FIFA World Cup ticketing operation, managing relationships with all 211 Member Associations and ensuring their ticket quotas, requests, and communications run smoothly. The position requires relocation to Rio de Janeiro and the right to work in Brazil. The person in this role will plan and implement customer care strategies across email, phone, and bespoke ticketing systems, while training and managing a small team. They will handle back-office and onsite ticketing processes, run quality assurance checks, and make sure every process complies with FIFA's legal, sustainability, data protection, and finance requirements. The role also involves presenting ticketing information to Member Associations both in person and online, analyzing KPIs, and reporting on risks and patterns to keep the operation ahead of problems. FIFA is the international governing body of association football, overseeing the world's most popular sport across 211 member nations. The organization runs the FIFA World Cup, the Women's World Cup, and numerous youth and regional tournaments, generating billions in revenue through broadcasting rights, sponsorships, and ticketing. Working at FIFA means operating at the highest level of global sports administration, where precision, diplomacy, and deadline discipline are non-negotiable. Responsibilities - Plan and implement effective customer care strategies and processes across all established communication channels, including email, phone, and bespoke ticketing systems - Train and manage a small team in line with the sales strategy and FIFA ticketing requirements, policies, and regulations, including regular quality assurance checks - Perform customer care ticketing processes, both back office and onsite, whenever required - Build, manage, and maintain successful relationships with all FIFA Member Associations while resolving all issues and enquiries - Manage and monitor the ticket quota and requests allocated to FIFA Member Associations - Issue all necessary ticketing communications and translate them into required languages where applicable - Present ticketing information to Member Associations and other stakeholders both in person and online - Plan effective communication and escalation processes and ensure implementation within the team - Plan and implement quality control procedures to detect and correct any deviation from requirements as soon as possible - Actively research and implement solutions to increase the productivity of the group sales customer care team and maximize customer information and satisfaction - Analyze and report regularly on KPIs and the effectiveness of customer care being delivered - Proactively identify and report on patterns and risks, and implement processes to mitigate them - Ensure all customer care processes comply with different FIFA functional area requirements, including Legal, Sustainability, Data Protection, and Finance - Liaise with internal and external stakeholders to ensure relevant customer care information is available and share applicable knowledge - Ensure efficient administration and archive of all versions of customer care and knowledge base materials in all languages - Report on the implementation of sales strategy and ticketing requirements - Ensure adherence to specific operational deadlines and project plans, and compliance with ticketing policies, regulations, and GDPR Requirements & Qualifications - Experience planning and delivering a similar project for a major international sport event - Experience planning and delivering customer care for corporate customers or business stakeholders - Experience leading and managing small teams - Experience delivering user acceptance tests - Ticketing experience, including venue and onsite operations for a major sports event - Strong customer service background - Excellent communication and relationship management skills - Good numeracy skills - Courtesy and cooperation - Accountability and transparency - Analysis and innovation - Flexibility and adaptability - Perseverance and dedication - Proactivity and organization - Time management and prioritization - Proficiency in MS Office (Excel, Word, PowerPoint, Monday) and planning software and online collaboration tools - Experience with CRM software for case management, including automatic and manual management of cases - Ability to relocate to Rio de Janeiro - Right to work in Brazil How to Apply 1. Review the responsibilities and qualifications to confirm your experience matches the role. 2. Prepare your CV and any supporting documents that demonstrate your ticketing and customer care experience. 3. Click the Apply button below to submit your application.

Rolling deadline🇧🇷 Brazil

Jobs· FIFA — Ticketing, Hospitality & Stadium Revenue

Ticketing General Public Customer Care Manager

Ticketing General Public Customer Care Manager Opportunity Overview FIFA is hiring a Ticketing General Public Customer Care Manager to lead customer service operations for major international football events, based in Rio de Janeiro, Brazil. This fixed-term, full-time role sits within the Ticketing, Hospitality & Stadium Revenue department and reports to the Senior Manager. The position is central to how fans experience FIFA events, from the moment they contact customer care to the resolution of their issues on match days. The person in this role owns the entire customer care strategy across every channel, including contact forms, call centers, chatbots, and email. They set the direction that coordinators, specialists, and outsourced teams follow day to day. They also manage the relationship with external customer care and call center providers, from contract terms and service level agreements to performance management and renewal decisions. When service falls short, this manager makes the call on whether to renegotiate or change providers. This is a leadership position with significant scope. The manager leads the Quality Assurance team, defines training curricula and certification standards aligned with FIFA ticketing regulations, and owns the escalation governance framework. They act as the final internal escalation point before matters reach the Senior Manager. They also step into direct customer care delivery for media-sensitive escalations, VIP-adjacent complaints, or capacity gaps during peak on-sale periods and match days. FIFA is the international governing body of association football, responsible for organizing major tournaments including the FIFA World Cup. The organization operates globally, coordinating national associations across six confederations. Working at FIFA means being part of the team that delivers the world's most-watched sporting events, with millions of fans interacting with ticketing and customer care systems during each tournament cycle. Rio de Janeiro offers a vibrant working environment with a warm climate year-round. The city is known for its beaches, mountains, and cultural scene, though it also presents challenges including traffic congestion and security concerns that require awareness. The role requires relocation to Rio de Janeiro and the right to work in Brazil. Portuguese is the local language, though international event environments typically operate in English. The cost of living in Rio is moderate compared to other global cities, with housing costs varying significantly by neighborhood. Responsibilities - Define and own the customer care strategy and operating model across every channel, including contact forms, call center, chatbot, and email, setting direction for Coordinators, Specialists, and outsourced teams - Own the end-to-end relationship with outsourced customer care and call center providers, including contract terms, SLAs, onboarding, setup, ongoing performance management, and renewal or renegotiation decisions - Define the training curriculum and certification standards for customer care and call center staff, aligned to sales strategy and FIFA ticketing regulations, holding providers and team leads accountable for quality and pass rates - Step into direct customer care delivery for cases requiring Manager-level authority, including media-sensitive escalations, VIP-adjacent complaints, and capacity gaps during peak on-sale periods and match days - Design and own the escalation governance framework across channels and teams, acting as the final internal escalation point before matters reach the Senior Manager - Set the quality control framework and standards, owning corrective-action decisions when the QA team flags deviations from service requirements - Own the case management strategy inside the CRM, including workflow design, automation rules, and logic for what is handled automatically versus manually, partnering with the CRM/Digital team on system configuration - Build the business case for and drive adoption of productivity and satisfaction improvements, including tooling, process redesign, and agent enablement - Identify and report patterns and risks to the Senior Manager and relevant FIFA stakeholders, owning mitigation processes and escalating anything beyond the team's authority - Act as Customer Care's point of accountability toward FIFA functional areas including Legal, Sustainability, Data Protection, and Finance, translating requirements into operational process and owning compliance gaps - Define the KPI framework for customer care and call center performance, using CRM and other systems' output to make staffing, resourcing, and vendor-performance decisions - Lead the Quality Assurance team, setting methodology and standards and using QA findings to drive corrective action across the wider operation, in-house and outsourced - Own the governance model for the multilingual customer care knowledge base, including standards, versioning, and ownership, with day-to-day administration executed by the team Requirements & Qualifications - Minimum five years of experience leading large teams, including in-house staff and external service providers, with international and different cultural backgrounds working toward the same goal - Minimum three years of experience leading Ticketing Customer Care teams on major international sports events, including recruitment, training, and project delivery - Experience planning, managing, and conducting ticketing customer care strategies and processes for world-scale projects, including previous FIFA World Cups - Venue and onsite operations experience for ticketing and/or sport events - Experience in a similar role during previous FIFA World Cups - Team-leading skills with the ability to lead multicultural teams - Communication and problem-solving skills - Proficiency in MS Office (Excel, Word, PowerPoint, Monday) and planning software and online collaboration tools - CRM software experience for case management, including automatic and manual management of cases - Ability to relocate to Rio de Janeiro - Right to work in Brazil How to Apply 1. Review the responsibilities and requirements to confirm your experience matches the role. 2. Prepare your application materials highlighting your ticketing customer care leadership experience, particularly with international sports events. 3. Click the Apply button below to submit your application.

Rolling deadline🇧🇷 Brazil

Jobs· FIFA — Tournament and Venue Operations

Fan Services Manager

Opportunity Overview FIFA is hiring a Fan Services Manager for a fixed-term, full-time role based in Brazil, working within the Tournament and Venue Operations department. This role sits at the heart of delivering a world-class experience for fans attending FIFA events, ensuring that every touchpoint, from arrival at the stadium to the final whistle, runs smoothly and safely. The position is tied to major tournament operations, so the work is intense, seasonal, and highly coordinated. The Fan Services Manager will be responsible for planning and executing fan-facing services across multiple venues. That means overseeing wayfinding, information desks, accessibility services, and crowd flow. You will work closely with local organizing committees, venue staff, and volunteers to make sure fans know where to go, what to bring, and how to enjoy the event. It is a role that combines logistics, customer service, and crisis management, often under tight deadlines and in high-pressure environments. FIFA is the global governing body of football, headquartered in Zurich, Switzerland. It organizes the World Cup, the Women's World Cup, and a range of youth and club competitions. With 211 member associations, FIFA's operations span every continent, and its tournament division is known for its rigorous planning standards and massive scale. Working for FIFA means being part of a highly professional, fast-moving organization where precision and teamwork are non-negotiable. Brazil is a football-obsessed nation with a deep tournament history, having hosted the 2014 World Cup and the 2019 Copa América. Working there means dealing with tropical heat, large crowds, and passionate fans who expect a high-energy atmosphere. Portuguese is the local language, though English is common in professional and tournament settings. The cost of living varies widely by city, with São Paulo and Rio de Janeiro being the most expensive. For international applicants, securing a work visa is typically handled through the employer, but the process takes time, so early preparation is key. Responsibilities - Lead the development and delivery of the Fan Services operational plan for assigned venues and matches - Coordinate with venue management, security, and transport teams to ensure smooth fan arrival, entry, and exit - Oversee the setup and staffing of information booths, help desks, and accessibility services - Manage fan communication, including signage, announcements, and digital messaging during events - Train and brief volunteers and casual staff on fan service standards and procedures - Monitor crowd flow and identify potential bottlenecks or safety issues in real time - Handle escalated fan complaints and incidents, ensuring quick and professional resolution - Liaise with local authorities, emergency services, and stadium operators on fan safety protocols - Collect and report post-event feedback to improve future fan experiences - Ensure compliance with FIFA's accessibility and inclusion standards across all fan touchpoints Requirements & Qualifications - Bachelor's degree in hospitality, event management, sports management, or a related field - Minimum of 5 years of experience in fan services, customer experience, or event operations at large-scale events - Proven experience managing teams, including volunteers, in a live event environment - Strong knowledge of stadium operations, crowd management, and safety regulations - Excellent communication skills in English; Portuguese is a strong advantage - Ability to work flexible hours, including evenings, weekends, and match days - Calm and decisive under pressure, with strong problem-solving skills - Proficiency in Microsoft Office and event management software - Willingness to travel and work across multiple venues within Brazil - Previous experience with FIFA tournaments or similar international sporting events is a plus Benefits - Fixed-term full-time contract with FIFA, a globally recognized organization - Opportunity to work on high-profile international football tournaments - Exposure to world-class event operations and venue management practices - Travel and accommodation support for venue assignments, where applicable - Professional development and networking opportunities within the sports industry How to Apply 1. Prepare your CV and a cover letter highlighting your relevant event and fan services experience. 2. Submit your application through the official FIFA careers portal. 3. Click the Apply button below to submit your application.

Rolling deadline🇧🇷 Brazil

Jobs· Institut d'Investigacio Biomedica de Bellvitge (IDIBELL)

26-110_SS_AR - Staff scientist in Muscle Stem Cell Biology and Genome Editing Technologies

Opportunity Overview The Centro Nacional de Investigaciones Cardiovasculares (CNIC) in Madrid, Spain, is hiring a staff scientist to lead research in muscle stem cell biology and genome editing technologies. The position carries the reference code 26-110_SS_AR and focuses on understanding how muscle stem cells function and how cutting-edge genome editing tools can be applied to study and potentially treat muscle diseases. CNIC is one of Europe's leading cardiovascular research centers, funded by the Spanish government and the Carlos III Health Institute. It operates a modern facility in Madrid with advanced core units for genomics, microscopy, bioinformatics, and animal models. The center collaborates with hospitals and universities across Spain and internationally, and its scientists regularly publish in top-tier journals. Working here means access to state-of-the-art equipment and a highly collaborative environment where basic biology meets clinical translation. Madrid offers a vibrant research ecosystem with a relatively low cost of living compared to other Western European capitals. A typical studio apartment in the city center rents for around 900 to 1,100 euros per month, while dining out and public transport remain affordable. The city enjoys a dry, sunny climate with hot summers and mild winters. Spain's national health system provides high-quality care, and researchers from EU countries can work without a visa. Non-EU applicants will need a work permit, which CNIC typically sponsors for successful candidates. This role suits a scientist with a strong background in molecular biology, stem cell research, and genome editing. You will design and execute experiments, supervise junior researchers, and contribute to the lab's strategic direction. The position offers a chance to shape an independent research line within a well-funded institute. Benefits - Competitive salary commensurate with experience and qualifications - Full-time permanent or long-term contract under Spanish labor law - Access to CNIC's advanced core facilities, including genomics, proteomics, and advanced imaging units - Health insurance coverage through Spain's national health system - Paid annual leave and public holidays per Spanish regulations - Support for professional development, including conference attendance and publication costs - Relocation assistance for international candidates Eligibility - PhD in molecular biology, cell biology, biochemistry, or a related field - Demonstrated expertise in muscle stem cell biology, including satellite cell isolation and culture - Hands-on experience with genome editing technologies, particularly CRISPR-Cas9 systems - Proven track record of peer-reviewed publications in relevant fields - Ability to design and lead independent research projects - Strong communication skills in English; Spanish is not required but helpful - Experience with animal models of muscle disease is desirable - Familiarity with single-cell sequencing and bioinformatics analysis is a plus Required Documents - Curriculum vitae detailing education, research experience, and publications - Cover letter explaining your interest in the position and relevant expertise - Contact information for at least two professional references - Copies of your highest degree certificates - Summary of your previous research accomplishments (maximum two pages) How to Apply 1. Prepare your CV, cover letter, degree certificates, and reference contacts in a single PDF file. 2. Submit your application through CNIC's official recruitment portal during the application window from July 28, 2026, to August 21, 2026, 23:59 Madrid time. 3. Click the Apply button below to submit your application.

Rolling deadline🇪🇸 Spain

Jobs· UEFA — Marketing

Management Support and Project Coordinator (80-100%)

Opportunity Overview UEFA is hiring a Management Support and Project Coordinator to join its Marketing division in Nyon, Switzerland, starting September 1, 2026. This is a fixed-term contract running until August 31, 2030, working 80-100% capacity. The role sits within the Sponsorship & Licensing and Marketing Activities departments, supporting two department heads and their teams with administrative, budgetary, and project work. The hybrid setup allows up to one day of remote work per week. The day-to-day work splits into three main areas. First, classic executive support: managing diaries, travel, expense claims, and preparing presentations and reports. Second, budget coordination: tracking annual budgets, quarterly forecasts, purchasing, and invoicing for both departments. Third, project delivery: helping run sponsorship workshops, internal team events, and supporting national associations that host UEFA youth national team competitions. You would also help manage digital assets and support UEFA's corporate partnerships in grassroots football, sustainability, medical, and refereeing areas. UEFA, the Union of European Football Associations, is the governing body of European football. Based in Nyon since 1995, it runs the Champions League, Europa League, European Championship, and youth national team competitions across its 55 member associations. The organization employs roughly 700 staff and works with commercial partners, broadcasters, and national federations across the continent. This role puts you at the intersection of football's commercial side and its grassroots development work. Nyon sits on the shores of Lake Geneva, about 25 kilometers from Geneva. It is a small, affluent town with a strong international community thanks to UEFA's presence and proximity to UN agencies. The cost of living is high, especially for housing, but salaries in Switzerland reflect that. The work culture is professional and structured, with English as the working language. International applicants will need a valid Swiss work permit, which UEFA assists with for successful candidates. The region offers easy access to the Alps, excellent public transport, and a mild climate year-round. Responsibilities - Manage correspondence, diaries, contacts, travel arrangements, and expense claims for the department heads - Schedule and prepare meetings, including agendas and materials - Prepare and maintain presentations, reports, and business documents, including PowerPoint decks - Manage and maintain SharePoint sites, Microsoft Teams workspaces, filing systems, and document archives - Provide administrative support to team members as required - Coordinate annual budget and quarterly forecast submissions for both departments - Support purchasing, procurement, invoicing, and payment processes - Liaise with external agencies on budget-related and administrative matters - Coordinate and support sponsorship, licensing, and supplier workshops, plus team events and other internal events - Support national associations hosting UEFA youth national team competitions in delivering sponsorship programmes - Support the Sponsorship & Licensing department in delivering UEFA corporate partnerships across grassroots football, sustainability, medical, and refereeing - Support UEFA national team competition projects, including workshops, ticketing distribution, and accreditation management - Support the brand team in managing and organizing digital assets - Contribute to the execution of other marketing and digital projects Requirements & Qualifications - Proven experience in an administrative support or project coordination role, ideally in a corporate or sports environment - Strong organizational skills with the ability to manage multiple priorities and deadlines - Excellent written and spoken English; additional European languages are an advantage - Proficiency in Microsoft Office, particularly PowerPoint, Excel, and Outlook - Experience with SharePoint and Microsoft Teams is preferred - Budget coordination experience, including forecasting and invoicing, is a plus - Ability to work independently and proactively in a fast-paced environment - Strong attention to detail and discretion when handling confidential information - Willingness to work in Nyon, Switzerland, with up to one day of remote work per week Benefits - Fixed-term contract at 80-100% workload, offering flexibility in working hours - Hybrid working model with one remote day per week - Opportunity to work at the heart of European football governance - Professional development through exposure to high-level commercial and sporting projects - Swiss salary and employment conditions, including health insurance and pension contributions - Support with Swiss work permit and relocation for international candidates How to Apply 1. Prepare your CV and a cover letter outlining your relevant experience in administrative support, budget coordination, and project delivery. 2. Submit your application before the deadline of August 1, 2026. 3. Click the Apply button below to submit your application.

Deadline passedRemote

Jobs· UEFA — Services

Accommodation Manager (EURO/NTC)

Opportunity Overview UEFA is hiring an Accommodation Manager to lead housing strategy and operations for its national team competitions, with the main focus on EURO 2028. The role is based in Nyon, Switzerland, on a permanent contract, with a hybrid setup allowing up to one day of remote work per week. The start date is October 1, 2026, or as soon as possible, and applications close on August 7, 2026. The person in this role runs the entire accommodation program for teams, officials, VIP guests, partners, and staff during major tournaments. That means sourcing and contracting hotels, negotiating rates and room inventories, overseeing supplier performance, and leading on-site operations when events go live. The job also includes managing a team, coordinating with other functional areas like transport and security, and handling budgets, timelines, and risks from planning through delivery. UEFA, the Union of European Football Associations, is the governing body of European football. It organizes the UEFA Champions League, the European Championship, and other continental competitions. The organization is headquartered in Nyon, Switzerland, and works with 55 national member associations across Europe. EURO 2028 will be co-hosted by England, Northern Ireland, the Republic of Ireland, Scotland, and Wales, making it one of the largest sporting events in the world, with matches played across multiple stadiums and cities. Nyon sits on the shore of Lake Geneva, about 25 kilometers from Geneva. The cost of living is high, reflecting Swiss standards, but salaries in international organizations like UEFA typically match that. The climate is temperate, with mild summers and cool winters. Geneva airport is roughly a 30-minute drive away, and the city has good rail connections to Lausanne and Geneva. For international applicants, UEFA generally supports work permit and visa processes for successful candidates. Responsibilities - Lead the accommodation strategy and delivery for teams, officials, VIP guests, partners, and staff - Manage project plans, budgets, timelines, and risks to ensure successful delivery - Manage relationships with accommodation agencies, hotels, other suppliers, and key internal stakeholders - Lead hotel sourcing, procurement procedures, and hotel selection for tournaments and related events - Negotiate and manage hotel contracts, rates, room inventories, and reservation processes - Ensure accommodation solutions meet the needs of all stakeholder groups and are contractually compliant - Oversee the performance of accommodation agencies, hotels, and other suppliers against contractual obligations and service levels - Lead hotel inspections and operational readiness activities - Coordinate accommodation planning with teams working on different functional areas for events - Oversee hotel operations, set-ups, operational documentation, and service delivery standards - Manage the accommodation program for officials, VIP guests, partners, and staff - Lead accommodation operations during tournaments and related events - Manage on-site accommodation teams and resolve operational challenges in a fast-paced environment - Monitor service delivery, report to leadership, and oversee financial reconciliation - Lead, coach, and develop the EURO accommodation team - Manage resources and workloads across project phases and event operations - Support the recruitment, onboarding, and development of event-time staff Requirements & Qualifications - Significant experience in accommodation management, hotel contracting, or event logistics - Proven track record of leading large-scale accommodation projects, ideally in sports events or major conferences - Strong negotiation skills and experience managing hotel contracts and rates - Experience managing budgets, timelines, and risks on complex projects - Ability to lead and develop a team across multiple project phases - Excellent stakeholder management skills, with experience coordinating across different functional areas - Strong problem-solving skills in fast-paced, high-pressure environments - Fluency in English; knowledge of other European languages is an advantage - Willingness to travel and work on-site during tournaments and related events - Familiarity with procurement procedures and supplier performance management Benefits - Permanent contract with UEFA, one of the world's leading sports governing bodies - Hybrid working arrangement with up to one day per week from home - Competitive salary aligned with Swiss international organization standards - Opportunity to work on EURO 2028, one of the largest sporting events globally - Professional development and career growth within UEFA's Services division How to Apply 1. Prepare your CV and a cover letter outlining your relevant experience in accommodation management and event logistics. 2. Submit your application before the deadline of August 7, 2026. 3. Click the Apply button below to submit your application.

Deadline passed

Jobs· World Food Programme (WFP)

Job vacancies at World Food Programme (WFP), Ethiopia

Opportunity Overview The World Food Programme (WFP) is hiring for three positions in Ethiopia, with deadlines in early August 2026. The roles are a Business Support Assistant at the African Union Global Office in Addis Ababa, an IT Operation Assistant in Gambella, and an IT Operations Associate. Each position has its own application deadline, so check the dates carefully before applying. WFP is the food-assistance branch of the United Nations and the world's largest humanitarian organization focused on hunger and food security. Founded in 1961, it is headquartered in Rome and operates in 80 countries. WFP delivers food assistance in emergencies, works with communities to improve nutrition, and is the largest provider of school meals globally. In Ethiopia, WFP runs large-scale operations supporting millions of people affected by drought, conflict, and displacement. Working in Ethiopia means joining a major humanitarian hub. Addis Ababa hosts the African Union headquarters and numerous UN agencies, making it a central base for international aid work. The city sits at an elevation of about 2,355 meters, giving it a mild climate year-round. Gambella, in the western lowlands, is hotter and more remote, closer to the South Sudan border, where WFP runs significant refugee and emergency operations. Living costs in Addis Ababa are moderate compared to Western capitals, though housing in expat-friendly neighborhoods can be pricey. International staff typically need a work permit, which WFP arranges as part of the hiring process. WFP warns that it never requests payment at any stage of the recruitment process, including at the offer stage. Any such request should be refused and reported to local law enforcement authorities. Responsibilities Business Support Assistant (African Union Global Office, Addis Ababa) - Provide administrative and operational support to the AU Global Office team - Manage correspondence, scheduling, and meeting logistics for AU-related engagements - Maintain records, files, and databases for office operations - Support coordination between WFP and African Union partners - Handle travel arrangements and procurement requests for the office - Assist with preparing reports, presentations, and briefing materials IT Operation Assistant (DAS, Gambella) - Provide technical support for WFP's Digital Assistance System (DAS) in Gambella - Troubleshoot hardware, software, and network issues for field staff - Support the setup and maintenance of IT equipment in the field office - Assist with data entry, system monitoring, and reporting - Train local staff on IT systems and digital tools - Coordinate with the regional IT team on system upgrades and fixes IT Operations Associate - Support daily IT operations, including system administration and network management - Monitor system performance and resolve technical incidents - Manage user accounts, access rights, and IT security protocols - Assist with deploying and maintaining IT infrastructure across WFP offices - Document technical procedures and maintain IT inventory - Liaise with vendors and service providers for IT equipment and services Requirements & Qualifications Business Support Assistant - Secondary school education required; a university degree in business administration, management, or a related field is an advantage - At least 3 years of relevant work experience in administrative support or office management - Strong organizational and communication skills - Proficiency in Microsoft Office applications - Fluency in English; knowledge of French or another UN language is a plus IT Operation Assistant - Secondary school education with technical training in IT or computer science - At least 3 years of experience in IT support or systems administration - Knowledge of network systems, hardware troubleshooting, and software installation - Ability to work in a remote field location with limited resources - Fluency in English; knowledge of local languages is an advantage IT Operations Associate - University degree in computer science, information technology, or a related field - At least 5 years of experience in IT operations, including system administration - Strong knowledge of network infrastructure, cybersecurity, and cloud systems - Experience with UN or humanitarian organizations is desirable - Fluency in English; knowledge of another UN language is a plus Benefits - Competitive UN salary scale based on position and location - Health insurance coverage - Annual leave and sick leave entitlements - Pension contributions - Training and professional development opportunities - For international staff, relocation and housing support may apply How to Apply 1. Review the specific requirements for the position you are interested in and confirm you meet them. 2. Prepare your CV and any supporting documents, such as academic certificates or reference letters. 3. Click the Apply button below to submit your application.

Deadline passed🇪🇹 Ethiopia

Jobs· UNDP

Job vacancies at UNDP, Ethiopia

Opportunity Overview UNDP Ethiopia is hiring for three distinct roles with deadlines in late July and early August 2026. The positions are an Investment Specialist for SME Trade Finance (home-based, under UNCDF), a Driver based in Bahir Dar, and a Programme Analyst for AFSIT. Each role has its own application deadline, so check the dates carefully before applying. The United Nations Development Programme operates in about 170 countries and territories, helping governments design policies, build institutions, and run programs that reduce poverty and support sustainable development. In Ethiopia, UNDP works closely with the federal government and regional authorities on issues like job creation, climate resilience, digital transformation, and inclusive growth. The country office is one of the larger UNDP operations in Africa, with staff spread across Addis Ababa and regional hubs. Working for UNDP in Ethiopia means operating in a country with a fast-growing economy, a young population, and significant development challenges. Addis Ababa sits at about 2,355 meters above sea level, so the climate is mild year-round, with rainy seasons from June to September and February to May. The cost of living in Addis is moderate compared to other African capitals, though housing in better neighborhoods can be pricey. International staff typically need a work permit, which UNDP handles through its diplomatic status. The home-based Investment Specialist role offers more flexibility, though it still requires coordination with teams across time zones. Responsibilities Investment Specialist - SME Trade Finance (Home-Based, UNCDF): - Design and structure trade finance facilities that support small and medium enterprises in developing countries - Conduct due diligence on financial institutions and SMEs seeking trade finance support - Manage a portfolio of investments, tracking performance and compliance with UNCDF mandates - Work with local banks and microfinance institutions to expand access to trade finance products - Prepare investment memos, risk assessments, and board papers for approval - Monitor market trends in SME finance and identify new investment opportunities - Coordinate with UNDP country offices and UNCDF regional teams on pipeline development - Provide technical assistance to partner financial institutions on SME lending practices Driver (Bahir Dar, Ethiopia): - Drive UNDP vehicles safely for official missions within Bahir Dar and surrounding areas - Maintain vehicles in good condition, including regular checks of oil, water, tires, and brakes - Keep accurate logs of trips, mileage, and fuel consumption - Assist with loading and unloading of equipment and supplies - Ensure passengers and cargo follow UNDP security protocols - Handle minor repairs and arrange for major servicing when needed - Support office staff with administrative errands as required Programme Analyst (AFSIT): - Support the design and implementation of programs under the AFSIT framework - Analyze data and prepare reports on program performance and outcomes - Coordinate with government partners, NGOs, and other UN agencies on joint initiatives - Draft concept notes, project documents, and briefing materials - Monitor budgets and track expenditure against approved plans - Organize workshops, trainings, and stakeholder consultations - Contribute to resource mobilization efforts and donor reporting Requirements & Qualifications Investment Specialist - SME Trade Finance: - Master's degree in finance, economics, business administration, or a related field - At least 7 years of experience in trade finance, investment banking, or SME lending - Proven track record of structuring and managing debt or equity investments - Strong understanding of financial risk assessment and due diligence processes - Experience working in developing countries, preferably in Africa or Asia - Excellent written and spoken English; knowledge of French or another UN language is an advantage Driver (Bahir Dar): - Valid driver's license with a clean driving record - At least 3 years of professional driving experience, preferably with an international organization - Knowledge of vehicle maintenance and basic mechanical repairs - Ability to communicate in English and Amharic - Familiarity with Bahir Dar and the Amhara region roads - Secondary school education or equivalent Programme Analyst (AFSIT): - Bachelor's or master's degree in development studies, economics, public policy, or a related field - At least 2 years of experience in program management, preferably in a UN or NGO setting - Strong analytical and report-writing skills - Experience with monitoring and evaluation frameworks - Proficiency in Microsoft Office and data analysis tools - Fluency in English; knowledge of Amharic is an asset Benefits - Competitive UN salary scale based on role and location - Home-based role includes flexibility in work arrangements - Health and life insurance coverage through the UN system - Annual leave and sick leave entitlements per UN rules - Training and professional development opportunities - For the Driver role, duty station in Bahir Dar with local cost-of-living adjustments How to Apply 1. Review the specific job posting for the role you are interested in and confirm you meet the qualifications. 2. Prepare your CV and a cover letter tailored to the position, highlighting relevant experience. 3. Click the Apply button below to submit your application.

Deadline passed🇪🇹 Ethiopia

Jobs· Food and Agriculture Organization (FAO)

Job vacancies at Food and Agriculture Organization (FAO), Ethiopia

Opportunity Overview FAO is hiring a National Operations Officer based in Ethiopia, with applications due by August 7, 2026. This role sits at the operational core of the organization's work in the country, coordinating the logistics, budgets, and field activities that keep FAO's agricultural and food security programs running. It is a national position, meaning it is open to Ethiopian nationals or those with the right to work in the country, and it is a substantial role for someone with solid experience in operations management, ideally within the UN system or another international organization. The Food and Agriculture Organization is a specialized agency of the United Nations, founded in 1945, with a mandate to defeat hunger and improve nutrition and food security globally. It operates with over 194 member states and works in more than 130 countries. In Ethiopia, FAO is deeply involved in emergency agriculture response, resilience building, and long-term development programs, often coordinating with the government, other UN agencies, and local NGOs to support smallholder farmers and pastoralist communities. The organization's work in Ethiopia is particularly significant given the country's recurring drought cycles and the need for sustainable agricultural practices. Working in Ethiopia means operating in a country with a rapidly growing economy but also significant logistical challenges. Addis Ababa, the capital, is a bustling hub for international organizations and the African Union, with a moderate climate year-round due to its high altitude. The cost of living is relatively low compared to Western standards, though inflation has been a concern. For a national officer, the role offers the chance to work on high-impact programs while being based in a country with a rich cultural heritage and a dynamic working environment. The UN system in Ethiopia is well established, with a strong presence of agencies like WFP, UNICEF, and UNDP, creating a collaborative professional atmosphere. This role is for someone who thrives on coordination and problem-solving. It is not a desk job in the traditional sense; it involves constant communication with field teams, government counterparts, and suppliers. If you have a background in operations, finance, or project management and want to apply those skills to agricultural development, this is a chance to do so within one of the largest UN agencies. Responsibilities - Coordinate and oversee the day-to-day operational activities of FAO projects in Ethiopia, ensuring alignment with organizational policies and donor requirements. - Manage project budgets, monitor expenditures, and prepare financial reports for internal and external stakeholders. - Liaise with government ministries, local authorities, and partner organizations to facilitate smooth implementation of field activities. - Supervise procurement processes, including the acquisition of agricultural inputs, equipment, and services, ensuring compliance with FAO rules and regulations. - Organize and coordinate logistics for field missions, workshops, training sessions, and other project events. - Support the preparation of project work plans, progress reports, and other documentation required by FAO headquarters and donors. - Monitor project performance against established indicators and recommend corrective actions when needed. - Provide operational guidance and capacity building to junior staff and field teams. Requirements & Qualifications - A university degree in business administration, public administration, economics, agriculture, or a related field. An advanced degree is an advantage. - At least five years of relevant experience in operations, administration, or project management, preferably within the UN system or an international organization. - Working knowledge of English is required. Knowledge of Amharic or another local language is an asset. - Strong understanding of financial management, procurement, and human resources processes. - Proven ability to work under pressure and meet tight deadlines in a fast-paced environment. - Excellent communication and interpersonal skills, with the ability to work effectively in a multicultural team. - Proficiency in standard office software, including spreadsheets and project management tools. - National of Ethiopia or holder of a valid work permit for the country. Benefits - Competitive salary based on the UN National Officer scale, with annual increments. - Comprehensive health insurance coverage for the employee and dependents. - Participation in the UN pension fund. - Annual leave, sick leave, and other entitlements as per UN staff rules. - Opportunities for professional development and training. How to Apply 1. Prepare your CV and a cover letter highlighting your relevant experience in operations and your motivation for working with FAO. 2. Review the full job description and ensure you meet all the qualifications before applying. 3. Click the Apply button below to submit your application.

Deadline passed🇪🇹 Ethiopia

Jobs· UNICEF Ethiopia Job Vacancies

UNICEF Ethiopia Job Vacancies 2026: Apply for Multiple Open Positions

Opportunity Overview UNICEF Ethiopia has opened applications for five distinct roles, each with its own deadline and location. The positions span procurement, field administration, disability inclusion, monitoring and evaluation, and creative media. The deadlines run from late July through mid-August 2026, so there is no single application window. Each role is a separate hiring process, and candidates should apply only for the positions they genuinely qualify for. The most senior role is the Procurement Services Manager, based in Addis Ababa, with an application deadline of August 18, 2026. This position oversees UNICEF's procurement operations in Ethiopia, which is one of the organization's largest country programs in Africa. The Chief Field Office role, based in Mekelle, closes earlier on August 3, 2026. Mekelle is the capital of the Tigray region, and this role involves leading UNICEF's field operations in a complex humanitarian environment. The Disability Inclusion Knowledge Management Consultant is a remote, international consultancy also closing August 3, 2026. UNICEF is also hiring Photographers and Videographers as consultants, with a deadline of July 31, 2026, and a Planning, Monitoring & Evaluation Specialist, closing July 30, 2026. UNICEF is the United Nations agency responsible for providing humanitarian and developmental aid to children worldwide. It operates in over 190 countries and territories, with a focus on child survival, education, protection, and inclusion. In Ethiopia, UNICEF runs one of its largest country programs, addressing issues like malnutrition, access to clean water, and education for displaced children. The Ethiopia office coordinates closely with the government and other UN agencies, including UNHCR, WFP, and UNDP, which also have active hiring in the country. Working in Ethiopia means operating in a country with a fast-growing economy but significant infrastructure challenges. Addis Ababa sits at an elevation of about 2,400 meters, giving it a mild climate year-round, with temperatures rarely exceeding 25°C. The city is the diplomatic hub of Africa, hosting the African Union headquarters. Mekelle, in the northern highlands, has a similar climate but a more austere setting, with the legacy of recent conflict still shaping daily life. International staff typically need a work permit, which UNICEF sponsors for its employees. The cost of living in Addis Ababa is moderate by international standards, though housing in expatriate-friendly neighborhoods can be pricey. The remote consultant role offers flexibility, but candidates should be prepared to work across time zones with the Ethiopia team. Benefits - Competitive UN salary scale, based on role and grade level - Health and life insurance coverage for staff and dependents - Annual leave and sick leave entitlements per UN regulations - Relocation and travel support for internationally recruited staff - Professional development and training opportunities within the UN system - For consultant roles, a negotiated daily or lump-sum fee based on experience Eligibility - Open to candidates with relevant professional experience in the specific field of each role - For the Procurement Services Manager role, significant experience in supply chain management and procurement, ideally within the UN or a large international organization - For the Chief Field Office role, senior-level experience in program management, field operations, and staff supervision in a humanitarian or development context - For the Disability Inclusion Consultant role, expertise in disability inclusion, knowledge management, and experience working with international development frameworks - For the Photographers and Videographers roles, a professional portfolio demonstrating experience in documentary or humanitarian photography and video production - For the Planning, Monitoring & Evaluation Specialist role, strong background in data analysis, results-based management, and M&E frameworks - Fluency in English is required; knowledge of Amharic or other Ethiopian languages is an advantage for most roles - Advanced university degree in a relevant field is typically required for professional and specialist roles - For consultant roles, demonstrated ability to deliver high-quality outputs independently and remotely Required Documents - Updated CV or resume highlighting relevant experience - Cover letter explaining your interest and qualifications for the specific role - For creative media roles, a portfolio or sample reel of previous work - For consultant roles, a proposed work plan or methodology may be requested - Contact details for at least two professional references - Copies of academic degrees and professional certifications How to Apply 1. Review the specific job description for the role you are interested in and confirm you meet the eligibility requirements. 2. Prepare your application documents, tailoring your CV and cover letter to the specific position and its location or remote status. 3. Click the Apply button below to submit your application.

Deadline passed🇪🇹 Ethiopia · Consultancy

Jobs· the United Nations (UN)

Careers at the United Nations (UN), Ethiopia

Opportunity Overview The United Nations is hiring for nine open positions in Ethiopia, with deadlines running from late July through late August 2026. The roles span internships, professional staff, and senior leadership, and they sit across several UN bodies operating in the country, including the Economic Commission for Africa (ECA), UNCTAD, and the Resident Coordinator System. This is a rare look at the full range of UN work in one country, from data analysis internships to a D2-level Regional Director post. The most senior opening is Regional Director for Africa, a D2 post within the Resident Coordinator System, with an August 15 deadline. At the other end, two internships are available: one in data analysis at ECA and one as a Program Assistant focused on partnerships, also at ECA. Mid-career professionals can apply for roles like Economic Affairs Officer (P4), Programme Management Officer (P3), and an Associate Programme Management Officer focused on the humanitarian-development-peace (HDP) nexus. There is also a Photographer position (G6) and a Senior Finance and Budget Assistant (G7), both at ECA. The United Nations is the world's largest intergovernmental organization, founded to maintain international peace and security, develop friendly relations among nations, and achieve international cooperation. Its Economic Commission for Africa, headquartered in Addis Ababa, is one of five regional commissions and focuses on promoting economic and social development across African states. UNCTAD, the UN's trade and development body, works on integrating developing countries into the world economy. The Resident Coordinator System coordinates all UN development work at the country level. Working for the UN in Ethiopia means being based in Addis Ababa, the diplomatic capital of Africa. The city hosts the African Union headquarters and a dense concentration of international organizations. Living costs are moderate compared to Western capitals, though expatriate-standard housing can be pricey. The climate is mild year-round, sitting at 2,355 meters above sea level. UN staff typically enjoy diplomatic privileges, and international hires receive visa support through the organization. The UN explicitly states it does not charge any fee at any stage of recruitment, and it does not ask for bank account information, so be wary of anyone requesting payment or financial details. Benefits - UN positions come with a competitive international salary scale based on grade level (P3, P4, D2, G6, G7, NOB) - Internships at ECA and UNCTAD typically provide a stipend for living expenses - International staff receive relocation and travel allowances - Comprehensive health insurance coverage - Pension plan through the UN Joint Staff Pension Fund - Annual leave and sick leave entitlements - Diplomatic visa status for international hires in Ethiopia Eligibility - Open to applicants of all nationalities, though some positions may prioritize nationals of member states - Internships generally require enrollment in or recent completion of a graduate degree program - Professional roles (P3, P4) typically require an advanced university degree and 5-7 years of relevant experience - The D2 Regional Director post requires extensive senior leadership experience in international development - General Service roles (G6, G7) require a high school diploma or equivalent and relevant work experience - National Officer roles (NOB) are open to Ethiopian nationals - Fluency in English is required; knowledge of French is an advantage for many posts Required Documents - Online application through the UN careers portal - Cover letter tailored to the specific position - Updated CV or resume - Academic transcripts or proof of degree completion for internships - References or recommendation letters for senior roles How to Apply 1. Review the full job description for each position on the UN careers portal to confirm you meet the specific requirements. 2. Prepare your application materials, including a tailored cover letter and CV that address the duties and qualifications listed for your chosen role. 3. Click the Apply button below to submit your application.

Deadline passed🇪🇹 Ethiopia

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